HT1595: Apple TV (1st generation): Troubleshooting wireless connections

Learn about Apple TV (1st generation): Troubleshooting wireless connections

TexasSun

Level 1 (0 points)

Q: wireless router changed

My wireless router was changed and I have a new network key and password. My Apple TV does not come on in any form to allow me to see anything, much less try to change the settings. Does anyone have any suggestions?

Apple TV, Windows 7

Posted on Jun 9, 2012 7:49 AM

I have this question too

Q: wireless router changed

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by Winston Churchill,

Winston Churchill Jun 9, 2012 7:53 AM in response to TexasSun
Level 10 (104,521 points)

Apple TV

Jun 9, 2012 7:53 AM in response to TexasSun

Welcome to the Apple Community.

Settings > general > network
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by TexasSun,

TexasSun Jun 9, 2012 8:09 AM in response to Winston Churchill
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Jun 9, 2012 8:09 AM in response to Winston Churchill

Winston, I appreciate the information, but where am I supposed to look for "settings"?
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by Winston Churchill,

Winston Churchill Jun 9, 2012 8:24 AM in response to TexasSun
Level 10 (104,521 points)

Apple TV

Jun 9, 2012 8:24 AM in response to TexasSun

Settings, is an option you will find on the main screen of the Apple TV.
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by TexasSun,

TexasSun Jun 9, 2012 8:32 AM in response to Winston Churchill
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Jun 9, 2012 8:32 AM in response to Winston Churchill

But that's my problem. There is no screen, just a big blue blank area. I was thinking that maybe the battery is bad in my remote, because there is no green light on the box.
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by Winston Churchill,

Winston Churchill Jun 9, 2012 8:37 AM in response to TexasSun
Level 10 (104,521 points)

Apple TV

Jun 9, 2012 8:37 AM in response to TexasSun
Then this problem, does not sound related to changing your router at all. Have you checked that the power lead is properly pushed into the Apple TV and that you are selecting the correct channel for HDMI on the TV itself.

Check that the HDMI cable is correctly seated at both ends.
Try disconnecting the cable and connecting it again.
Try another HDMI cable.
Make sure your TV supports 720p (Apple TV 2)
Try the Apple TV with another TV
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HT1595: Apple TV (1st generation): Troubleshooting wireless connections

Q: wireless router changed

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by Winston Churchill,

by TexasSun,

by Winston Churchill,

by TexasSun,

by Winston Churchill,

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