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Apple tv 3rd gen infinite reboot loop

Today my apple tv 3rd gen fallen in an infinite reboot loop.


Same happend first installation day than worked 2 weeks fine Till 3 hours ago....

At the installation infinite loop disappeared by itself on day later...


May network relies on a time capsule last gen and iTunes lateest Version on a win 7 pc.

Home sharing activated now only on atv


Any hint?


Antonio

AppleTV 2

Posted on Jun 9, 2012 8:22 AM

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Posted on Jun 10, 2012 3:44 AM

You can restore by geting yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


  • Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  • Connect the micro USB cable to the Apple TV and to your computer.
  • Open iTunes.
  • Select your Apple TV in the Source list, and then click Restore.


However , even should it work, your symptoms suggest it is something connected to your Apple TV that is causing it a problem and that something may re-occur.

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Question marked as Best reply

Jun 10, 2012 3:44 AM in response to antoniofrommerano

You can restore by geting yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:


  • Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
  • Connect the micro USB cable to the Apple TV and to your computer.
  • Open iTunes.
  • Select your Apple TV in the Source list, and then click Restore.


However , even should it work, your symptoms suggest it is something connected to your Apple TV that is causing it a problem and that something may re-occur.

Jun 10, 2012 3:52 AM in response to Winston Churchill

Winston thank you for you support.


After your suggestion I was able to restore apple tv with USB cable.


During hundrest test I made seem is that problem is related to network. I'm using a timecapsule as wifi router.

If I leave the router switched off the infinite loop doesnt happen. As soon as I switch on timecapsule atv crashes!!!


What a ****!!!

Jun 10, 2012 3:55 AM in response to antoniofrommerano

Have you checked for interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.


You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.


Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.


There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.

Jun 10, 2012 5:54 AM in response to Winston Churchill

Downloaded NetStumbler which gives me "Access denied" no found a way to give it my credential...gave up.


Both 2.4Gb and 5Gb channels were set to Automatic tried greater ones for both channel results: problems accessing TimeCapsule from iPhone, Windows laptop but iPad worked!!! Just went back to Auto on both channels.


AppleTV still same ****** infinite loop...ops I'm really getting bored!!! 3 devices out of 4 (Laptop, iPhone, iPad and Apple TV) are working perfectly only (******) Apple TV doesn't!!!

Apple tv 3rd gen infinite reboot loop

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