why wont my apple tv connect in 1080p mode

Hi Kathy,

I think you hit the nail right on its head....I have since realized the same thing with my 60" Pioneer, it is only a 1080 interlaced tv. I still love and when I go to the HD channels from Comcast the picture is very rich. So my next question would be why apple tv cannot "handle" these situations (tv's that are not true 1080p but 1080i)??? Does it require that much more hardware circuitry??

Robert

happened to me. I turned off the apple tv and checked my tv's picture settings. It turned out someone accidentally changed the tv's screen resolution to 4:3. I changed it back to 16:9. When i turned on the apple tv problem was fixed.

Your tv's picture settings depend on the brand but may usually be found in the "menu" option (check menu > picture settings > screen mode > 16:9)

Welcome to the Apple Community.

If the TV isn't telling the Apple TV that it supports 1080p, then the Apple TV will not offer this resolution. Are you going through a sound system or switch with your HDMI connection.

I have the same problem... my receiver is capable of 1080p.. i switch inputs from blu ray,, when blu ray is selected my receiver has an hdmi status that shows 1080p,, when i choose hd broadcast from hbo on cable box , receivers hdmi staus says 1080i,, but switch back to apple tv 3 with purchased movie (sherlok Holmes) purchased at 1080p,, the hdmi staus says 720... and apple tv does not list choice for 1080p in resolution settings???

Hey!!

I have the same problem with my Apple TV 3rd generation. No 1080p resolution avaliable.

Does anybody know if Apple will release a Apple TV update software to correct this problem?

I am in the same boat. I also get 720 when I have a 1080p HD Tv that shows that resolution when I watch my blu ray player.

I am in the same situation. Just bought a 1080p Apple TV (so it says on the box) and whether I connect the Apple TV directly to my HD Pioneer TV or via my receiver, my TV only indicates that it is receiving 720p from the Apple TV.

Were you ever able to get your apple to allow you to select 1080p? We have the same problem, a 1080p TV and apple just defaults to 720p. IF you figured it out, PLEASE share?

Thanks, Kathy

This is driving us nutz. Were you able to get a solution? if so how?

we have a 1080p TV, but apple tv defaults back to 720; 3rd generation apple tv, btw.

same problem, 1080p tv, but apple tv 3 defaults to 720, and when we try to change it under settings, and click 1080p it simplly reverts back to 720p.

Hey!!

Hello Friends,

I was also with the problem described in this topic, as you read in my previous post. I was not understanding why my 3rd generation Apple TV was not allowing me to change the resolution to 1080p.

I have a cable TV decoder connected to the TV HDMI input and I also have the 3rd generation Apple TV connected to another HDMI input. Both devices were connected via a default HDMI cable, with the same length, same brand, in other words, connected through identical cables.

I just swapped the cables and it worked. I don't know why but it worked. Yes, I know that it makes no sense, but it worked and I am still trying to understand why my Apple TV is now working perfectly in 1080p resolution.

So, if you are experiencing this problem, just replace the cable and do not try to understand. Just do it!!

I hope it helps you to enjoy your 3rd generation Apple TV in 1080p resolution!! =)

Murilo (Jaguar®)

São José dos Campos / SP - Brazil

I never got it to work so I returned the apple tv to apple. I really liked the features of the apple tv but thought I would wait a few months to see if a new release fixes the problemo. I am a solid apple fan and have patience as long as apple listens and eventully gets it fixed.

Hi Robert,After hours of well, frustration, changing cables etc; we finally understand this-it ISNT apple it IS our tv, irrespective of the fact that it said HD 1080p when we bought it a few years ago. In fact, it and most others (that aren't brand new) actually are not; we finally got someone at JVC to truly explain and then we went further. In order to work with apple, it actually has to be a no kidding guaranteed 'progressive' tv not interlaced. This is really buyer beware; now when companies say HDMI 1080p you still have NO guarantee that it won't overscan, underscan, or distort. In europe for example: TV's have to be regulatorily 'certified' that they are true 'p' progressive tv's. The US has no such control; 2012 tv's really started coming out as true progressives.

I'm also real sure that few tv sales people will even have a clue as to what you are talking about. So for us, before we buy our next TV we will research it to death. As for now we have a 5 year old 70" tv that we can't afford to replace; the same apple unit DOES work upstairs in our 32" new tv however.

Good Luck to you

I fixed my problem by getting a better HDMI cable. The old cable, for some reason, only allowed 720P. I bought a more expensive cable and on start up it now plays at 1080P!!!

What HDMI cable did you end buying that fixed your problem.

I'm having the same problem and would like to give that a try

before i return my T.V. that i just purchased.