HT204617: Wi-Fi base stations: Setting up and configuring an extended wireless network (802.11n)

Learn about Wi-Fi base stations: Setting up and configuring an extended wireless network (802.11n)
Nmaldama

Q: when i plug in the airport express i can't find it in the aiport utilities

I need help setting up the Airport Exress as an extender of my Airport Extreme.  I am folowing all the instructions and I still cannot find it in the utilities when I open it.

AirPort Express 802.11n (1st Gen), Mac OS X (10.7.4)

Posted on Jun 9, 2012 1:55 PM

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Q: when i plug in the airport express i can't find it in the aiport utilities

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  • by Bob Timmons,Solvedanswer

    Bob Timmons Bob Timmons Jun 9, 2012 2:14 PM in response to Nmaldama
    Level 10 (105,348 points)
    Wireless
    Jun 9, 2012 2:14 PM in response to Nmaldama

    We need a bit more info to diagnose your issue.

     

    Can you see the AirPort Extreme when you open AirPort Utility?

     

    You may be looking at instructions for an earlier version of AirPort Utility. Can you briefly list the instructions that you are referring to here?

  • by Nmaldama,

    Nmaldama Nmaldama Jun 11, 2012 5:06 PM in response to Bob Timmons
    Level 1 (0 points)
    Jun 11, 2012 5:06 PM in response to Bob Timmons

    Nothing comes up. I plug the Airport Express and open the utilities and the only one that shows up is the Extreme.

  • by Bob Timmons,

    Bob Timmons Bob Timmons Jun 11, 2012 5:32 PM in response to Nmaldama
    Level 10 (105,348 points)
    Wireless
    Jun 11, 2012 5:32 PM in response to Nmaldama

    Move the AX to the same room or area as the AirPort Extreme

     

    Please perform a Factory Default Reset of the AirPort Express (AX) as follows:

     

    Power the AX down and wait a few minutes

    Hold in the reset button on the AX and keep holding it for 9-10 seconds while you simultaneously plug the AX back in to power

    Release the reset button after the hold period and allow 40-45 seconds for the AX to display a slow, blinking amber light

     

    Open AirPort Utility and look at the tab in the upper right corner of the screen and you should see.....

     

    Other AirPort Base Stations (1)

    Click on this tab, then click on AirPort Express xxxxxx

    AirPort Utility will take a few minutes to analyze your network and suggest that the AX be configured to extend your network

    Accept this choice and wait another few minutes for the configuration

    You should receive a message that the AX has been configured and see a green light

     

    Unplug the AX and move it to a location that is approximately half the distance from the AirPort Extreme to the area that needs more wireless coverage.