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itunes crashing on vista 32 bit after 10.6 upgrade

Have a 32 Bit Vista Laptop with almost nothing on it other than itunes. When itunes is started it comes up to the login screen and immediately says it has stopped working and closes. Have done the whole uninstall and reinstall including bonjour, apple updates and so forth with no luck. Will not let me start in safe mode.


The error in the event viewer is as follows:


2904539861
1
APPCRASH
None
0
iTunes.exe
10.6.1.7
4f71aced
ntdll.dll
6.0.6002.18541
4ec3e3d5
80000003
0004878e
C:\Users\Barbara\AppData\Local\Temp\WERB75D.tmp.version.txt
C:\Users\Barbara\AppData\Local\Microsoft\Windows\WER\ReportArchive\Report06b8d9f a


Looking for guidance, any help appreciated.

Windows Vista, itunes 10.6

Posted on Jun 9, 2012 4:37 PM

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itunes crashing on vista 32 bit after 10.6 upgrade

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