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Unable to start my MacBook Pro!!! Help

On my macbook pro I am unable to start it up, I get the screen that asks me to hold dow the power button until it turns off, then press the power button again. It just keeps doing this over and over, what do I do? I am on my other computer posting this question and I want my Mac back!!!

MacBook Pro

Posted on Jun 9, 2012 5:23 PM

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Posted on Jun 9, 2012 5:30 PM

What you're getting are kernel panics, which are usually, but not always, caused by hardware, with memory the leading cause. I would run the Apple hardware test to see what it tells you.

8 replies

Jun 9, 2012 5:43 PM in response to R_ACE1

No I have not done any altering of my Pro, but I have been letting my 21 year old son use it when I am not. I have been finding it on yet when I open it up so I don't know if it got over heated or something else. I can tell you this if I get it back running he is not touching it, I love my Mac and hate being on my old Del computer right now.

Jun 9, 2012 7:35 PM in response to kellyfromkrakow

It means your internal hard drive is failing. You can try Drive Genius to analyze the drive (demo will analyze). Another analysis program is Smart Utility. Another step you could take is to boot to an OS X DVD (boot holding the C key down) and bring up Disk Utility, and do a repair disk, however, with the AHT error message, that likely won't work. From Disk Utility, you can do a secure erase of the hard drive then restore from backup .... depending on the nature of the hard drive problem, that may only be a temporary reprieve.


If you have AppleCare or the system is < 1 year old, take the system to Apple and let them replace the hard drive. Note they'll keep your existing drive as a trade it, which bothers some people due to personal data on the drive.


If none of those steps give you insight into a fix, then you'll need to replace the internal hard drive with either a 2.5" serial ATA (SATA) drive of your choice or an SSD. For notebook drives, I like the Western Digital Scorpio Black drives which have a 5 year warranty.

Unable to start my MacBook Pro!!! Help

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