2 Replies Latest reply: Dec 1, 2014 8:56 PM by Bryan Mumford
rainbows6 Level 1 (0 points)

I cannot seem to insert an optical audio cable into the Apple TV it will not seat.

AppleTV 2
  • Winston Churchill Level 10 (95,591 points)

    Make sure that the cable that you have is in fact an optical audio cable and not a mini optical cable or other type. Also check that you have removed any plastic caps from the end of the connectors.

  • Bryan Mumford Level 1 (70 points)

    This answer helped me too. But let me clarify it a little. A new optical cable is likely to have small rubber caps on each end. They're so small you might not think they're caps. They look like a white LED. But they're soft, and they will pull off. Until you remove these caps, the cable won't seat in the jack.