Mchlsmth

Q: I just downloaded Awesome Weather Clock and it is not what was represented, any way of getting refund?

I have wasted a lot more than the $1.99 to buy the Awesome Weather Clock app but I do not like getting scammed. This app does not do anything that is claimed and all support is in Chinese. Any suggestions on, is there any way of getting a refund? Is there a way of warning others not to download? this app should be pulled as soon as possible. Any help would be appreciated.

iPad, iOS 5.1.1

Posted on Jun 10, 2012 7:42 AM

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Q: I just downloaded Awesome Weather Clock and it is not what was represented, any way of getting refund?

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  • by King_Penguin,

    King_Penguin King_Penguin Jun 10, 2012 8:18 AM in response to Mchlsmth
    Level 10 (132,251 points)
    iTunes
    Jun 10, 2012 8:18 AM in response to Mchlsmth

    If it's not working as described then usy the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link.

     

    You should also be able to write a review (from http://support.apple.com/kb/HT3928) :

    1. Locate the item that you would like to write a review for.
    2. Click "Write a Review" in the Customer Reviews section.
    3. Enter your sign in information when prompted.
    4. Select a star rating.
    5. Enter a title for your review.
    6. Write your review in the Review box.
    7. Click the Submit button.