3 Replies Latest reply: Jun 10, 2012 5:55 PM by John Galt
xxx2012 Level 1 (0 points)

I went to a genius bar today and they switched out my phone for a new one. When I go home only about a fourth of my contacts are on my phone. What can I do?

iPhone 4S
  • John Galt Level 8 (45,943 points)

    How have you been backing up your iPhone? Restore it from its previous backup.

  • xxx2012 Level 1 (0 points)

    I have synched my phone since I got home which gave me all of my apps etc but not all of my contacts.

  • John Galt Level 8 (45,943 points)

    It will sync whatever contacts are on your computer: http://support.apple.com/kb/HT1296


    To sync contacts with your computer, choose "Sync Contacts with" within iTunes for Windows, or "Sync Address Book Contacts" on your Mac.

    You can sync your contacts with:

    • Microsoft Outlook 2003, Microsoft Outlook 2007, Microsoft Outlook 2010 (Windows XP, Windows Vista, or Windows 7)
    • Windows Address Book (Windows XP)
    • Windows Contacts (Windows Vista / Windows 7)
    • Address Book (Mac OS X)
    • Microsoft Entourage 2004, Microsoft Entourage 2008, or Microsoft Outlook 2011 for Mac
      Note: If using Microsoft Entourage, use Microsoft Entourage 2008 12.1.2 or later if syncing with Mac OS X v10.6 or later. If you would like to sync data on your Mac with Entourage, enable syncing between Entourage and Address Book.