HT204316: Set up an Apple ID to use in the iTunes Store, App Store, or iBooks Store, and with Apple Music

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Chanpyae

Q: itunes could not connect to the itune store

itunes could not connect to the itune store

Posted on Jun 10, 2012 8:30 PM

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Q: itunes could not connect to the itune store

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  • by wiclee,

    wiclee wiclee Jun 10, 2012 11:49 PM in response to Chanpyae
    Level 5 (6,967 points)
    Jun 10, 2012 11:49 PM in response to Chanpyae

    Close your iTunes,

    Go to command Prompt -

     

    (Win 7/Vista) - START/ALL PROGRAMS/ACCESSORIES, right mouse click "Command Prompt", choose "Run as Administrator".

     

    (Win XP SP2 & above) - START/ALL PROGRAMS/ACCESSORIES/Command Prompt

     

    In the "Command Prompt" screen, type in

     

    netsh winsock reset

     

    Hit "ENTER" key

    Restart your computer.

    If you do get a prompt after restart windows to remap LSP, just click NO.

     

    Now launch your iTunes and see if it is working now.

     

    If you are still having these type of problems after trying the winsock reset, refer to this article to identify which software in your system is inserting LSP:

     

    iTunes 10.5 for Windows: May see performance issues and blank iTunes Store

    http://support.apple.com/kb/TS4123?viewlocale=en_US

  • by gdphelps,

    gdphelps gdphelps Mar 8, 2014 2:57 PM in response to wiclee
    Level 1 (0 points)
    Mar 8, 2014 2:57 PM in response to wiclee

    I am having this problem. I have a Pavillion All-In-One PC with window 8 will your instructions work for me?