Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Charged but app did not download on iphone or itunes store

I recently tried to download/purchase 'whatapp' from my iphone (3gs). It asked for my password for itunes like it normally does but then as it was trying to download it I received an error msg. I tried to download it again and the same msg. Didn't think anything of it except for looking at my bank acct today, I got charged....Grrrrr. So I opened itunes, go into app store and it says "You do not have any purchased apps available to download."


I clicked the link from the email telling me I was charged to "report a problem", it takes me to itunes asks for my password to report and then it's an endless loop... same question.


How do I get this app on my phone or a refund please?


Thanks

iPhone 3GS, Windows 7

Posted on Jun 11, 2012 9:04 AM

Reply

There are no replies.

Charged but app did not download on iphone or itunes store

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.