3 Replies Latest reply: Jun 11, 2012 11:23 AM by trevor0124
trevor0124 Level 1 Level 1

my mac has been perfect for years, but just today . . . it started with this yellowish 'mask' on the text boxes and drop down menus and the safari page is almost entirely yellow . . . . what gives?? Are there known graphics card issues with the MacBook Pro? How can I get an update for the Graphics Card? I checked for updates and it says there are none . . . how can I get this fixed?


MacBook Pro, Mac OS X (10.5.8)
Solved by trevor0124 on Jun 11, 2012 9:48 AM Solved
It did not seem to be any of those issues . . . nothing fixed the issue . . . I did report it to Apple with screen shot . . . but no response yet. It's not just Safari . . . it's an images/drop-down menu graphics bug of some sort . . . I am going to try the Apple Hardware Test . . .
Reply by Carolyn Samit on Jun 11, 2012 9:31 AM Helpful
Hi... If it's just Safari where you see the mask, might not be the graphics card. From your Safari menu bar click Safari > Preferences > Extensions. If you have any installed, turn that OFF, quit then relaunch Safari to test. If it's not an extension issue, select the Security tab in Safari > Prefereces. Deselect:  Enable plug ins Quit then relaunch Safari to test. If the mask disappeared, you need to troubleshoot Safari add ons > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues And check Safari > Preferences > Advanced. Where you see:   Style sheet  Click the pop up menu. Select:  None Selected If it's not a plugin or style sheet issue, then run the Apple Hardware Test  edited by:  cs

All replies

  • Carolyn Samit Level 10 Level 10
    expertise.safari
    Safari

    Hi...

     

    If it's just Safari where you see the mask, might not be the graphics card.

     

    From your Safari menu bar click Safari > Preferences > Extensions. If you have any installed, turn that OFF, quit then relaunch Safari to test.

     

    If it's not an extension issue, select the Security tab in Safari > Prefereces. Deselect:  Enable plug ins

     

    Quit then relaunch Safari to test. If the mask disappeared, you need to troubleshoot Safari add ons > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues

     

    And check Safari > Preferences > Advanced. Where you see:   Style sheet

     

    Click the pop up menu. Select:  None Selected

     

    If it's not a plugin or style sheet issue, then run the Apple Hardware Test

     

     

    edited by:  cs

  • trevor0124 Level 1 Level 1

    It did not seem to be any of those issues . . . nothing fixed the issue . . . I did report it to Apple with screen shot . . . but no response yet. It's not just Safari . . . it's an images/drop-down menu graphics bug of some sort . . . I am going to try the Apple Hardware Test . . .

  • trevor0124 Level 1 Level 1

    Thank You Carolyn!! I ran the Apple Hardware Test . . . it twice - the little 1 and the extended 1 - whatever it did, it fixed the issue. But it said 'no errors' were found, but it worked!! Thanks Carolyn!! Have a good day and great rest of the week!!