3 Replies Latest reply: Jun 11, 2012 3:58 PM by Meg St._Clair
hodgie4 Level 1 (0 points)

I can't find the files needed to sync my iphone to a new computer

Dell Inspiration 1521
  • roaminggnome Level 10 (95,027 points)

    Very vague.


    Please explain.

  • hodgie4 Level 1 (0 points)

    I am replacing my laptop (PC) which has the latest ITunes software.  I am running Vista.  IPhone is 3GS. New laptop is running Windows 7.  I am trying to sync IPhone to ITunes on new laptop without losing current data on IPhone.  In doing some research I have found that there are several files that can be copied on to a flash drive from the old laptop on to the new laptop.

    I can not locate the the necessary files from the old laptop.  I have even gone to the control panel and clicked on the unhide files. I also went to search on the startup icon and tried to find the files.

    Got any other suggestions

  • Meg St._Clair Level 9 (50,797 points)

    Perhaps it would help if you gave people some idea of what those files are called?