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Mitchla Level 1 (0 points)

I have a one year old MBP.  A few minutes ago I installed the Thunderbolt Update that Apple released today.  At the conclusion of the update, it said it had failed to install and that I needed to restart the Mac.  On doing so, I got a kernel panic.  And now every time I try to boot, I get a kernel panic.  I'm dead.  Ideas?

 

Thanks.


Mac Pro, Mac OS X (10.7.2)
  • Sir Atilla Level 1 (15 points)

    I had the same issue on similar hardware so I booted off a external drive and reapplied 10.4 and the machine was back in order. 

  • MrE_the_Great Level 1 (0 points)

    I had the same issue...twice.  After the thunderbolt update fails I click restart and end up with a kernel panic...nable to boot.  I was able to recover without any other hardware, thankfully, so I tried the update again.  Same results and am recovering for the second time.  I'm running lion.

     

    Steps follow:

     

    1) Reboot the machine while holding in command-r (this boots to recovery partition and disk utility)

    2) I chose reinstall Mac OSX next

    3) Enter your apple ID to confirm eligibility.

    4) MBP will start a recovery install on the hdd you selected, it will not remove your personal files or account.  After this reinstall, I was up and running again as if I skipped the thunderbolt update...until I tried the update again.

     

    Thought I'd offer this while I wait for. One to recover again.  Good luck.

  • joelmercer Level 1 (0 points)

    Same problem here. I have a an early 2011 13" MBP. I downloaded the update. Reboot, got the panic.

     

    I tried to repair permissions but it didn't help.

     

    I'm trying to reinstall Lion now but it isn't downloading the software. I'm dead in the water here.

  • MrE_the_Great Level 1 (0 points)

    Mine hung for a handful of minutes before showing it was downloading anything...just sat there on "downloading additional components"

     

    Then estimated time appeared and things slowly started moving.  Hope that helps.

  • Linc Davis Level 10 (192,860 points)

    What backups do you have?

  • joelmercer Level 1 (0 points)

    I'll wait it out. I'm guessing apple servers are just busy.

     

    I'll reinstall and then not update until I hear from apple.

     

    Once I'm back up I'll post a picture of the panic I got.

  • Larry Gordon Level 1 (0 points)

    The thunderbolt update failed and computer would not restart - kernal failure - needed to reinstall lion from lion boot partition and then do updates but skipped the thunderbolt one - lots of postings on apples support boards.

  • murrayE Level 1 (40 points)

    Same issue - kernel panic on attempting restart - on my mid-2011 iMac. Doing an OS X Lion reinstall via recovery partition now. Will report results later.

  • rex wilson Level 1 (75 points)

    exact same problem here. Update fails with an error message, then a restart causes kernel panic. Only recourse is to reinstall from recovery drive.

    Macbook Pro 13" 2.7GHz i7.

    Looks like Apple messed this one up pretty good.

  • Tops Blooby Level 1 (0 points)

    I had the same thing happen.

    installed thunderbolt update.

    it gave an error saying it couldnt install - click to restart.

    hangs at the gray screen

    powered off manually

    kernel panic

    re-installed Lion with the recovery tool

    tried the update again - same exact issue

    re-installing Lion again.

     

    I guess i won't install the update this time around. what a waste of time.

  • bigman2905 Level 1 (0 points)

    I'm stuck in the same **** on my 2011 iMac... Reinstalling Lion

  • murrayE Level 1 (40 points)

    murrayE wrote:

     

    Same issue - kernel panic on attempting restart - on my mid-2011 iMac. Doing an OS X Lion reinstall via recovery partition now. Will report results later.

    Of course, reinstall of Lion seems to have fixed things. Except I dare not try to install the Thunderbolt update until there's a publicized fix.

     

    I did one update from the App Store without incident - before the fatal Software Update attempt. Anybody get other updates to work OK, via App Store, e.g., iPhoto?

  • Larry Gordon Level 1 (0 points)

    iphoto from software update worked fine for me

  • Larry Gordon Level 1 (0 points)

    Growl for app store also just worked fine

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