My iTunes Match seems to hang while gathering information; it hasn't gotten to step 2 in ages and never gets to step 3.
I've updated today to the most recent version of iTunes, but it didn't fix it.
Any ideas how to solve this on a mac?
MacBook Pro, Mac OS X (10.7.2)
Unfortunately, I had the same issue when I first signed up. It took me 5 stops and starts before it got everything in. The jury is still out on this, as it won't get much better after this dazzling entry into the cloud. Now that I use it, I listen to about the first two songs of an album through my iPhone 4, max, and then the track stops and starts and runs the downloading circle. Very frustrating.
I had this same issue when I first got iTunes match. I had about 10,000 songs. It looks like it's not working but it is, but it takes a LOOOOONG time to upload and match. I had to let my computer sit for pretty much two days and eventually everything got uploaded and was accessible.
Hi folks,
I found a solution in case your MATCH is still buggy...
JUST BOOT YOUR MAC HOLDING THE SHIFT KEY (until you see a progress bar).
Then in itunes disable and re-enable iTunes Match.
It should rescan all your library and eventually works.
At the end just reboot your Mac normally.
Best regards from Paris.
Nico
My iTunes match hangs on gathering information
