HT5022: AirPort Base Station: How to set up and configure an 802.11g AirPort Extreme Base Station or AirPort Express in OS X Lion

Learn about AirPort Base Station: How to set up and configure an 802.11g AirPort Extreme Base Station or AirPort Express in OS X Lion
G Robert Lewis
Level 2 (230 points)
Mac OS X

Q: Instructions for Airport Utility 5.6 don't work: "version of Mac OS X is not supported"

Via Software Update, I just downloaded & installed the latest version 6.1 of Airport Utility. When I tried to use it I discovered it recognizes but doesn't support my Airport Expresses (odd in itself).

 

I was told to install version 5.6 to manage these older devices. So I obediently tried to install it (actually it's v. 5.6.1).

 

But it won't install! The Installer tells me:

 

"AirPort Utility can't be installed on this disk. The version of Mac OS X on this volume is not supported."

 

The system requirements are listed as "AirPort Utility requires Mac OS X v10.5.7, v10.5.8, v10.6 or later." I have 10.7.4.

 

What the heck is going on here????

MacBook Pro, Mac OS X (10.7.4), 4GB, 256GB SSD

Posted on Jun 11, 2012 10:44 PM

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G Robert Lewis

Q: Instructions for Airport Utility 5.6 don't work: "version of Mac OS X is not supported"

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  • Helpful answers

  • by HACKINT0SH,

    HACKINT0SH HACKINT0SH Jun 11, 2012 10:52 PM in response to G Robert Lewis
    Level 5 (5,774 points)
    iLife
    Jun 11, 2012 10:52 PM in response to G Robert Lewis

    Could be a bug, but maybe you were trying to install it on something other than your default MacintoshHD?

     

    IIRC at some point people get the option as to which drive to install it on.

  • by Andy Epprecht,Helpful

    Andy Epprecht Andy Epprecht Jun 12, 2012 2:06 AM in response to G Robert Lewis
    Level 1 (59 points)
    Photos for Mac
    Jun 12, 2012 2:06 AM in response to G Robert Lewis

    Exactly the same problem here.

     

    Using my two TimeCapsules and a newer version of Airport Express with latest version of Airport Utility (V6.1) under OS X 10.7.4. without problems. But today I wanted to reactivate an older Airport Express and AirPort Utility 6.1 tells me to install AirPort Utility 5.6. to configure my older Airport Express.

     

    But AirPort Utility (5.6.1 downloaded from Apple Support today) can't be installed under OS X 10.7.4. So how do I configure my 'older' AirPort Express now?

     

    Or am I supposed to just trash that not really old AirPort Express and buy a new one?

  • by MBee,

    MBee MBee Jun 12, 2012 4:42 AM in response to G Robert Lewis
    Level 1 (35 points)
    Jun 12, 2012 4:42 AM in response to G Robert Lewis

    I do have 5.6 installed and working ok on Lion (10.7.4) but the installer for this 5.6.1 update won't let me install on the same machine.  Hopefully there is a 5.6.2 soon that they turn back on/off some OS check they forgot about.

  • by G Robert Lewis,

    G Robert Lewis G Robert Lewis Jun 12, 2012 5:29 AM in response to HACKINT0SH
    Level 2 (230 points)
    Mac OS X
    Jun 12, 2012 5:29 AM in response to HACKINT0SH

    Nope. In addition to the internal drive (with 10.7.4), I have two external drives attached: one with 10.7.4, one with no OS at all. The installer won't accept any of them.

  • by John Galt,Helpful

    John Galt John Galt Jun 12, 2012 6:07 AM in response to G Robert Lewis
    Level 9 (50,389 points)
    Mac OS X
    Jun 12, 2012 6:07 AM in response to G Robert Lewis

    Try this one until they fix it:

     

    AirPort Utility 5.6 for Lion: AirPort Utility 5.6.

     

    If that does not work:

     

    AirPort Utility for Leopard, Snow Leopard: AirPort Utility 5.5.3.

     

    Both will run fine on OS X 10.7.4 but since I already have them installed, I do not know if the installer will object. Both will administer all Express models except for the new dual band model.

  • by PaulWhite,

    PaulWhite PaulWhite Jun 12, 2012 6:09 AM in response to G Robert Lewis
    Level 1 (26 points)
    Jun 12, 2012 6:09 AM in response to G Robert Lewis

    I just found i can run the airport utility on windows. With vmware it should make no difference if i run it native on my iMac or on windows. Unfortunately I only have XP which means 5.61 will not run, but earlier versions.

     

    As to the log, you can enter an IP where it should log to - this is already set - but for the life of me I cannot find any log files under this IP (which is my iMac).

     

    Does anybody know what the files might be called?

     

    -Paul-

  • by MarkGG,

    MarkGG MarkGG Jun 17, 2012 1:59 AM in response to John Galt
    Level 1 (0 points)
    Jun 17, 2012 1:59 AM in response to John Galt

    This solved my problem too - THANKS!

  • by eldrik,

    eldrik eldrik Jun 17, 2012 5:46 AM in response to G Robert Lewis
    Level 1 (65 points)
    Jun 17, 2012 5:46 AM in response to G Robert Lewis

    Just use pacifist and extract the application, no problem running it under lion!

     

    Eldrik