daryllfromfox creek
Level 1 (0 points)

Q: Unable to find driver for this platform \ ACPI\

I clicked on software update today and learned that there were updates that needed to be installed. I clicked on update and after some twenty minutes, it's asked to restart to install the updates. When it was done, I got this message on the screen UNABLE TO FIND DRIVER FOR THIS PLATFORM ACPI. YOU NEED TO RESTART YOUR COMPUTER. HOLD DOWN THE POWER BUTTON UNTIL IT TURNS OFF, THEN PRESS THE POWER BUTTON AGAIN.

 

I did this but it comes back to the same screen.

 

Help me please.

MacBook Pro

Posted on Jun 12, 2012 1:18 AM

by Franco16,Solvedanswer
Franco16 Franco16
Level 1 (10 points)
A:

I found the solution, thanks to MrE_the_Great (read following cut and paste)

 

I'm glad it worked out.  I'll put the steps below again for others who join this discussion late and to clarify as I was typing on a phone last night while my MBP was re-installing.

 

1) Hold in command-r while rebooting (or from cold start) to boot to the recovery partition.

2) Chose re-install mac osx

3) Enter appleID credentials

4) After the re-install is complete (may take a while depending on your intenet connection etc) all your files, preferences, and software will be there, you shouldn't lose anything.

5) DO NOT reattempt the Thunderbolt update.  You can update the iPhoto and other updates that Software Update finds...just DO NOT check the Thunderbolt one or you will be at step one again.

 

for more information go here https://discussions.apple.com/thread/4020399?start=60&tstart=0

Posted on Jun 12, 2012 8:13 AM

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daryllfromfox creek

Q: Unable to find driver for this platform \ ACPI\

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  • by ppcano,

    ppcano ppcano Jun 12, 2012 11:05 AM in response to daryllfromfox creek
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    Jun 12, 2012 11:05 AM in response to daryllfromfox creek

    I lost my day with this issue, fixed by reinstalling after following this post http://reviews.cnet.com/8301-13727_7-57451440-263/thunderbolt-update-plaguing-ma cbook-pros-with-kernel-panics/.

     

     

    It could be nice detail from Apple a compensation to the affected users.

  • by smeier_ch,

    smeier_ch smeier_ch Jun 12, 2012 11:22 AM in response to daryllfromfox creek
    Level 1 (0 points)
    Jun 12, 2012 11:22 AM in response to daryllfromfox creek

    Same on my early2011 mbp. Thank you very much Apple!!

    Restore will take all night, I just hope to be able to work tomorrow....

  • by emysh7,

    emysh7 emysh7 Jun 12, 2012 12:45 PM in response to Franco16
    Level 1 (0 points)
    Jun 12, 2012 12:45 PM in response to Franco16

    Ok I could reboot by holding alt key for less than min after pressing the power, got 4 options : one of them is reinstall IOS Lion, selected it. The problem than it said my machine wasn't connected to the wifi.

    I couldn't find my wifi name in the network list.

    And I don't have a mother MacBook to do the other solution. What should I do now ? I need my MacBook recognizes the wifi network to download the iOS and reinstall it once more.

    I'm afraid to loose my data and I don't knw wt happned to apple to let us face a problem like this.

    Shouldn't apple figure out a good and quickly solution 4 this problem after this bad update !!

    Pls help :/

  • by Robbee,

    Robbee Robbee Jun 12, 2012 12:56 PM in response to emysh7
    Level 1 (0 points)
    Jun 12, 2012 12:56 PM in response to emysh7

    try to hold down the command key an the R Key. Than install Lion. But you need a internet connection. Got to the Wi-fi and try to search one more time. You don't loose your Data. Lion make installation over the System. That is what i was trying this miorning and my Data are still here. I' wirting over my Mac. All save.

  • by emysh7,

    emysh7 emysh7 Jun 12, 2012 1:03 PM in response to Robbee
    Level 1 (0 points)
    Jun 12, 2012 1:03 PM in response to Robbee

    Thx very much, it worked ... Now I'm downloading the Lion again.

    I hope I got my all data safe.

    Btw, Congratulation 4 ur Mac :)

  • by Robbee,

    Robbee Robbee Jun 12, 2012 1:05 PM in response to emysh7
    Level 1 (0 points)
    Jun 12, 2012 1:05 PM in response to emysh7

    No problem

  • by Franco16,

    Franco16 Franco16 Jun 12, 2012 3:26 PM in response to daryllfromfox creek
    Level 1 (10 points)
    Jun 12, 2012 3:26 PM in response to daryllfromfox creek

    Wellcome back my dear Mac!!!

    5 min ago my Mac restarted after the Lion reinstallation and .... I found all my data !!!!

     

    See my previous post to know how to do....

  • by emysh7,

    emysh7 emysh7 Jun 12, 2012 4:44 PM in response to emysh7
    Level 1 (0 points)
    Jun 12, 2012 4:44 PM in response to emysh7

    meeee 2

    just right now, i got back everything ... even z all pages I opened in safari b4 z problem, I found them all.

    wooo, writing now over my Macbook.

     

    but wt about if he asks me again to update, wt shall I do ? select which item ? and which item was the cause of all of that mess to avoid updating it ??

  • by Jason Parsons1,

    Jason Parsons1 Jason Parsons1 Jun 12, 2012 6:30 PM in response to daryllfromfox creek
    Level 2 (195 points)
    Jun 12, 2012 6:30 PM in response to daryllfromfox creek

    Same problem here on a 27-inch, Mid 2011 iMac (3.4G i7, 8G, Radeon).  Fixed by running 10.7.4 combo updater in target disk mode.  Bummer that this made it through QA, Apple.

  • by daryllfromfox creek,

    daryllfromfox creek daryllfromfox creek Jun 12, 2012 11:06 PM in response to Franco16
    Level 1 (0 points)
    Jun 12, 2012 11:06 PM in response to Franco16

    How did you manage to get all your files inatct. Got Lione reinstalled but no dat was saved. I have to start from scratch agai. Sigh...

  • by smeier_ch,

    smeier_ch smeier_ch Jun 12, 2012 11:34 PM in response to smeier_ch
    Level 1 (0 points)
    Jun 12, 2012 11:34 PM in response to smeier_ch

    Now I know that I shoulldn't rely on TimeMachine too.

    After restore FCPX crashed with errors in the Apple AU Plugin, I needed to reregister in iTunes to be able to sync my iPad, Photoshop CS6 gives me color sync error messages and I had to reregister all Nik and OnOne plugins.... I wonder what eles doesn't work anymore.

     

    Will there be any kind of compensation from Apple???????

  • by dmartin336,

    dmartin336 dmartin336 Jun 13, 2012 6:12 AM in response to daryllfromfox creek
    Level 1 (0 points)
    Jun 13, 2012 6:12 AM in response to daryllfromfox creek

    Thank you Franco 16- Luckily I had NOT updated my other Mac...so I could find this solution. Awful quality control and miserable service in product update! And where is Apple in announcing a warning NOT to update. I posted your answer on my Facebook and tweeted it for my Mac user friends... Apple no longer is my friend

  • by rbeamon,

    rbeamon rbeamon Jun 13, 2012 3:07 PM in response to daryllfromfox creek
    Level 1 (0 points)
    Jun 13, 2012 3:07 PM in response to daryllfromfox creek

    Me too! Suspect that I was one of the first who made the ill fated download. Kernal Panic!, which I couldn't handle. 2.5 hours with 800 APL CARE, still no help. 1.5 hrs at the Genius Bar of my closest Apple Store took care of it. They reinstalled Lion and upgraded to 10.7.4 as it was originally and all data was saved.

     

    You get lulled into updating as soon as it's available, because all updates for the year I've had the mid-2011 iMac had gone fine, but this was the exception. Thenceforth, I will wait a few days and check all the Apple Boards to see what is going on!

  • by James Wolfensberger,

    James Wolfensberger James Wolfensberger Jun 17, 2012 5:41 AM in response to daryllfromfox creek
    Level 1 (5 points)
    Jun 17, 2012 5:41 AM in response to daryllfromfox creek

    I allway keep a copy of my System on a externall disk just for this Case an similar Problems.

    Solution:

     

    Reboot from external Disk

    install the 10.7.4 combo update and all other updates.

    had the mac back working in under 2 hours!

  • by Mcsven,

    Mcsven Mcsven Jun 11, 2014 5:28 AM in response to daryllfromfox creek
    Level 1 (0 points)
    Jun 11, 2014 5:28 AM in response to daryllfromfox creek

    Not working  for me ,

     

    Command R + reboot is working , then RE-install ok , i agree ok , select disc to install mountain lion but ist blanc, there is no disc to be selected and so I can't click continue ?

     

    Can anyone help me ?

    Thanks

    Sven

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