I have tried out the new solution and have to agree that it's best one you can get today. I had dismissed it before even trying it after my bad experience with the locking skin case.
I also have a story of how Alex from Maclocks turned me around with excellent customer service:
A couple weeks ago, I left a mostly scathing post about Maclocks and their products. This stemmed from my experience with the locking skin/case for the retina macbook pro. I don't recant all the issues I had with the product as well as bad customer service, they were factual. In that post, I asserted "All Maclocks products are pretty much crap." It just so happened that shortly after that post I had received a sales email from Maclocks. I responded challenging the claims in the advertisement. To my surprise, I promptly received a reply from Alex. This is when my experience and opinion of the company starts to change. Alex listened to my critical feedback and seemed genuinely interested to learn about my previous experience and the issues I had with the locking skin for the retina macbook (I sent photos so they could better understand the issues with my unit).
Alex was so confident in their product that he decided to take a chance on me and shipped me a unit for my machine no charge. I think most companies would have simply written me off and not bothered trying to flip me.
So I received the product, and immediately I noticed that it was not, in my words, crap. It was actually high quality and very sturdy. The bracket installs in a much less invasive way than my previous universal k-slot aluminum adhesive attached wart. The screws are of much higher quality (the threads are smooth). Sure someone bold enough could remove the screws or apply enough force to remove the bracket, but I think it provides "good enough" security in an aesthetically pleasing way.
As testament to how much I like the new lock system, I have ordered another one for macbook air 11". Although I wish there was a combination lock option for it, I realize that with the size constraints it would not be very feasible to produce. This experience has been yet another example of how excellent customer service can encourage customers to give a company another chance. Alex turned my negative impression of Maclocks around and made an advocate out of me. After trying most of the available options for locking a Macbook retina, I believe the new Maclocks solution is the best at this time. No solution will be perfect. The best argument for this is that Apple did not even try.
- Now a satisfied Maclocks customer!