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Mail stopped working after replacing primary HD

431 Views 8 Replies Latest reply: Jun 13, 2012 6:38 PM by X423424X RSS
sdflyguy Calculating status...
Currently Being Moderated
Jun 12, 2012 9:37 AM

Apple Mail stopped working after replacing and restoring the Main Hard Drive in the upper bay.  Internet connection is good, and the Mail client troubleshooting (Comcast) was no help.  I can start the App, but it does not retrieve or send mail through Comcast anymore.  I have a MacBook Pro with the same settings and Mail works fine.

Power Mac G5, 1.8ghz, Mac OS X (10.4.11)
  • BDAqua Level 10 Level 10 (114,800 points)
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    Jun 12, 2012 1:20 PM (in response to sdflyguy)

    In Mail's Window Menu, choose Connection Doctor, any red dots for status, if so what is the message?

     

    Then click the Show Details button & Check again.

     

    Also open Mail's Activity window, any clues there?

  • BDAqua Level 10 Level 10 (114,800 points)
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    Jun 12, 2012 4:51 PM (in response to sdflyguy)

    See if changing the ports & Authentication helps...

     

    http://home.comcast.net/~bethkatz/MacMailSetup.html

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    Jun 12, 2012 5:45 PM (in response to sdflyguy)

    sdflyguy wrote:

     

    Apple Mail stopped working after replacing and restoring the Main Hard Drive in the upper bay.

     

    How did you restore the drive?

     

    Did you give it the same name or is this a boot drive?

  • X423424X Level 6 Level 6 (14,190 points)
    Currently Being Moderated
    Jun 13, 2012 6:38 PM (in response to sdflyguy)

    Oh there's a router in the mix.  Skip it for testing purposes.

     

    Did Mail's Connection Doctor show any useful info about what the problem is?  BDAqua suggested you try that at the beginning of this thread.

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