I've forgotten the answers secret account
I've forgotten the answers secret account
iPhone 4, iOS 5.1.1, plllllz
Apple Event: May 7th at 7 am PT
I've forgotten the answers secret account
iPhone 4, iOS 5.1.1, plllllz
Welcome to the Apple Community.
Start here, change your country if necessary and go to manage your account > password & security.
Welcome to the Apple Community.
Start here, change your country if necessary and go to manage your account > password & security.
When logging in with password and clicking on the link for password and security, it asks for my security questions and won't go anywhere else until those are answered correctly, but I don't know the answer to them
Yah I have the same problem too and I cannot change them because I got a new iPod and I have no idea what my answers are.
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
Thats the Problam with me There is nothing saying that !!!
Hy there I had the same issue: when buying books or music from the itunes store i am requested to answer to 2 security questions. Unfortunately i do not remember any correct answers so my account always gets blocked for 8 hours a d cannot buy anything! The phone support of apple is useless since in order to resolve the problem i need at least one right correct answer to the questions. Apple told me that there is no solution to my prob. I received some itunes gifts at Christmas and cannot do anything out of it...very frustrating!
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
that didnt work it keeps asking the security Questions i dont remember them
I've forgotten the answers secret account