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Aperture 3.3 upgrade failure

During Aperture 3.3 upgrade process, system hangs up at Step 6 and shuts Aperture down. Any suggestions as to how to proceed?

Aperture 3, Mac OS X (10.7.4)

Posted on Jun 12, 2012 10:16 AM

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64 replies

Jun 13, 2012 8:46 PM in response to Jim Bridger

Whats the bottom line? I have 3.2 and am scared. I have tons of libraries, one VERY large. I do all RAW and have lots of them processed. I have my main library as references to my ext HDD.


Whats the bottom line? Should i wait to upgrade? Is there a trick to avoid issues from the beginning?


One question is, the 3.3 update says this update makes iphoto and aperture share the same library. Sounds ike a great idea. Anyone know how its doing this? Anywhere I can read about it?

Jun 13, 2012 9:44 PM in response to TreenM

Guys:


I'm with you re concerns and frustration. I love Aperture when it works and I love the integration, but this is a very bad release. To your point TreenM, I would recommend waiting 'til this settles down to upgrade if I were considering it now, rather than having already taken the plunge; wait until a patch comes out. Also, as Jim noted, the Aperture team is obviously aware and working it. As I indicated earlier in this thread, they took the initiative (obviously were monitoring this discussion) and contacted me yesterday. I've sent them my System Profile and they are overnighting a hard drive for me to load my library & overnight it back so they can try try to duplicate, analyze, and fix the issue. I've very impressed with their being proactive, but disappointed that the 3.3 release has such major issues. I want to stay the course with Aperture, but even though I've finally recovered, I will withhold my judgement until I see the response and feel confident in the path forward


Ted



PS - One more possibly useful data point. I was able to recover everything (images with both embedded and referenced masters). I did have to do a restore from the Vault & Aperture had to do another full (successful this time) upgrade. I then imported a few more images into Aperture and kicked off a Vault backup to see how that would work. The Vault had to be reprocessed in some way by 3.3 and after 6 or 7 hours is still chugging. We'll see where it is in the morning of Day 3.

Jun 15, 2012 12:11 PM in response to ted_s

Back on-line finally. Reran Vault. Completed successfully. All images now are accessible & viewable by Aperture.


As I mentioned earlier am impressed with Apple Pro-Services team for reaching out to me as a result of this thread within a few hours of it's start. They shipped me a hard drive, which I loaded with several copies of my library (from different points in the failure & recovery process) as well as a copy of my Aperture vault & it's on its way back to Cupertino. I hope thy can reconstruct, diagnose, & rectify the issue and get a patch out quickly, so others can avoid this mess.


I hope the rest of you who participated in this discussion are making progress with your recoveries.


Thank you again for your input and helpful suggestions. I hope the discussion helped you as well.


Ted Stump

Jun 15, 2012 4:29 PM in response to ted_s

No Im not sure but I have problems with my library being wonkey. It finds Via filter search images with Aperture 2.0 raw adustments but they are not raw files. It also opens everytime finding about 200 images(same ones) that need thumbnails and some Previews. I dont build previews on import. Well Im exploring the whole thing and looked at the fragmentation of the Library. Those files were the biggest problems. Im rebuilding the library for the fourth time and if that doesnt do it Ill copy the Library to a clean formated HD and defrag it. Saving the original of course. Cheers


ps if you talk to apple again you might ask about Mobile me issues. They did a great job fixing a color issue in the last 3.3 upgrade

Jun 16, 2012 5:16 AM in response to ted_s

Hello Ted,


Back on-line finally. Reran Vault. Completed successfully. All images now are accessible & viewable by Aperture.

I am glad you could save your library. I just noticed that I overlooked one of your questions.


Thanks again for the question. I hadn't done that check before you inquired.


BTW what kind of photography do you enjoy?

I do wildlife photography and landscape/scenery photography. And I like to collect pictures of lighthouses:

Here is a sample from the Islas de Galapagos:User uploaded file


Cheers

Léonie

Jun 18, 2012 12:29 PM in response to léonie

Excellent news Martin!


Leonie: It's interesting that you shared your shot from the Galapagos. I also shoot primarily landsape/nature and a bit of wildlife and have some favorite images from the Galapagos...


http://www.tedstump.com/Ted_Stump_Photography/Photo_Gallery/Pages/Galápagos_Seri es.html#0

and

http://www.tedstump.com/Ted_Stump_Photography/Photo_Gallery/Pages/Galápagos_Seri es.html#29


Have a great day

Ted

Jun 18, 2012 1:28 PM in response to léonie

Thanks Leonie: I was lucky enough to get shots of both


Penguins (not on my website; let me know if you can open these two)


file://localhost/Users/tedstump/Desktop/Gt%2017%20P%2053.jpg

file://localhost/Users/tedstump/Desktop/Gt%2015%20P%20282.jpg



Red-biled Tropic Bird (on my website)


http://www.tedstump.com/Ted_Stump_Photography/Photo_Gallery/Pages/Galápagos_Seri es.html#11


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Jun 18, 2012 1:34 PM in response to ted_s

Hi,

I am having the same upgrade issue. Mine gets stuck at step 7. I did a disk repair and it said everything is ok. When I open my library all of my folders are still there but no photos. I have tried some of the suggestions to no avail. I do have most of my photos backed up on Time Machine, but neglected to back up the last senior photo shoot before I did an upgrade. Any ideas that may get it all back would be greatly appreciated.

Aperture 3.3 upgrade failure

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