HT204088: See your purchase history in the iTunes Store on a Mac or PC
Learn about See your purchase history in the iTunes Store on a Mac or PC
Q: There are charges on my account that we did not make. How do i get them removed?
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by Winston Churchill,Jun 12, 2012 10:28 AM
Winston Churchill
Jun 12, 2012 10:28 AM
in response to emilystephens
Level 10
(104,521 points)
Apple TVWelcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.
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Jul 27, 2012 10:16 AMby ARG1978,Welcome to the Apple Community.
Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.
@ Winston Churchill Then what happens? Will still have to dispute with my bank? That is a lengthy process which includes paperwork, faxing & the whole nine.
BTW - For anyone else who reads this & can't find where the "Purchase History" is, use following instructions:
1) Open iTunes App
2) Open iTunes Store
3) Click on "Account" button in the Quick Links on right of window.
- Your account details should pop-up.
4) Click on "See All" link under "Purchase History" sub-category.
- Your purchase history should pop-up.
5) Click on the little arrow next to item being diputed.
- The details of that purchase should pop-up.
6) Then click on "Report a Problem".
7) DONE!!!
P.S. Check back to here what happens next.
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Sep 14, 2012 7:16 AMby Mcbr3626,You guys hav charged my acct. to much money you hav done this two times already I make one purchase for the contract killer game and u guys charge me three times this time 59.00 I only purchased 400 credits for 19.95 and I look this morning and u guys hav charge me 59.? Dollars the last time I did this u charged me an extra 19.95 so u guys hav over charged me 59.85. I would like to hav this corrected pls.
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