Cannot connect to iTunes store

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Level 1

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Cannot connect to iTunes store

Since i had used my Apple id as frist id on the new iPod of my Son, the iPad I have is giving "Cannot connect to the iTunes store" wen i try do update one of the previous bought apps.

When I had used my Apple id on the iPod and later used the Apple id of my Son, my prepaid amount from the Ipad was moved to his account on the Ipod. I had to reset my account on The IPad, but I cannot get a connection to the iTunes store anymore.

I have IOS 5.1.1

iPad 2, iOS 5.1.1

Posted on Jun 12, 2012 4:39 PM

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Answer 1

Demo

Level 10

166,507 points

Jun 12, 2012 4:42 PM in response to Kingdom5

Can't connect to the iTunes store

My suggestion ....

Sign out of your account, restart the iPad and then sign in again.

Settings>Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.

Go back to Settings>Store>Sign in and then try again.

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Answer 2

Jun 12, 2012 5:36 PM in response to Kingdom5

iTunes: Advanced iTunes Store troubleshooting

http://support.apple.com/kb/TS3297

 Cheers, Tom 😉

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