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Itunes download error "You do not have enough access privileges for this operation" operation"

Itunes download error "You do not have enough access privileges for this operation"

iPod nano (3rd generation), Windows XP

Posted on Jun 12, 2012 4:45 PM

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Posted on Jun 15, 2012 1:50 PM

Had the same thing happen to me today. Go to User(your home folder)/Music. Select/highlight your "Music" folder. Then do Command-I ("Get Info" from the File menu), click on the padlock icon in the lower right of the new window. Enter your user password. Click on your username just above the now-open padlock. Select "Read & Write" if it's on "Read Only," "Write Only," or "No Access." Now having your user account with "Read & Write" privileges (it may have been this way already; still do this next step), click on the gear on the bottom-center of that window. Click on "Apply to all enclosed items." When the pop-up says "Are you sure?" (or the equivalent), say "yes." This will grant access privileges to your user account for all the music files inside your music folder--all your iTunes stuff included). Then you should be good to go.

52 replies

Aug 23, 2016 6:22 PM in response to winklerjw57

Your suggestion fixed the problem. To explain a little more detail:

1. I had to be logged into the Terminal application with root privileges. I do that by logging as root, but the sudo thing works too I think.

2. enter this into the command line, to set the default directory to /Users, the directory that needs the folder called Shared:


cd /Users


3. Now check to see if the Shared Folder is there and what its permissions are


ls -la


That will list the contents of the directory with the permissions on each file and subdirectory. If Shared is not in the list, add it. This step requires root privileges:


mkdir Shared


Once the Shared directory is there, look at that permissions. The permissions need to look like this on the line listing the Shared folder:


drwxrwxrwx .... Shared

d means directory, then there are three sets of rwx, which all mean read-write-execute for different users of the computer. If they are not like what is showin above, make them like that with this command:

chmod 777 Shared

Now when you list the Users directory, you will see a folder named shared with the permissions that share iit.

And the dumb message from iTunes disappears.

Mine looks like this

drwxr-xr-x 7 root admin 238 Aug 23 20:10 .

drwxr-xr-x 34 root wheel 1224 Aug 21 16:53 ..

-rw-r--r-- 1 root wheel 0 Sep 9 2014 .localized

drwxrwx--- 6 root admin 204 May 29 2015 Deleted Users

drwxrwxrwx 3 root admin 102 Aug 23 20:10 Shared

drwxr-xr-x 41 danallen staff 1394 Aug 21 16:51 danallen

drwxr-xr-x+ 12 darlingcydee staff 408 Oct 8 2015 darlingcydee

I had absolutely no clue this was the fix, until I read winklerjw57's comment

Jan 30, 2017 10:48 AM in response to Sharmila21

I would strongly caution against using the root user on you Mac without knowing about system administration concepts on unix computers. The root user ("super user") account is special. The root user is powerful and hidden to keep users from entering simple commands that can wipe out their computer.


You need to master command line terminal basics just to think about using root.


For example entering "rm -f /" will return an error about permission for your regular user. For the root user this command would quietly delete EVERY file on the current hard drive..


There should be a way to do what you want without using root. Take your laptop to an IT person or an Apple genius if you don't know what "chmod" means.

Feb 6, 2017 7:41 PM in response to wsaggie1

I am not sure what caused this error for me but this is what fixed it for me for me on an iMac. In iTunes go to iTunes dropdown next to the apple logo and click Preferences and go to advanced. My iTunes media folder location only had iTunes Media in it. I hit the Reset button next to it and it changed it to my user name and where my other music is kept. Hit okay. Close iTunes and reopen it. I was able to download my purchased music that was getting error. Hope this helps others.

Itunes download error "You do not have enough access privileges for this operation" operation"

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