Apple Intelligence now features Image Playground, Genmoji, Writing Tools enhancements, seamless support for ChatGPT, and visual intelligence.

Apple Intelligence has also begun language expansion with localized English support for Australia, Canada, Ireland, New Zealand, South Africa, and the U.K. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

📰 Newsroom Update

Apple Music expands live global radio offering with three brand-new stations. Learn more >

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Itunes download error "You do not have enough access privileges for this operation" operation"

Itunes download error "You do not have enough access privileges for this operation"

iPod nano (3rd generation), Windows XP

Posted on Jun 12, 2012 4:45 PM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2012 1:50 PM

Had the same thing happen to me today. Go to User(your home folder)/Music. Select/highlight your "Music" folder. Then do Command-I ("Get Info" from the File menu), click on the padlock icon in the lower right of the new window. Enter your user password. Click on your username just above the now-open padlock. Select "Read & Write" if it's on "Read Only," "Write Only," or "No Access." Now having your user account with "Read & Write" privileges (it may have been this way already; still do this next step), click on the gear on the bottom-center of that window. Click on "Apply to all enclosed items." When the pop-up says "Are you sure?" (or the equivalent), say "yes." This will grant access privileges to your user account for all the music files inside your music folder--all your iTunes stuff included). Then you should be good to go.

52 replies
Question marked as Top-ranking reply

Jun 15, 2012 1:50 PM in response to wsaggie1

Had the same thing happen to me today. Go to User(your home folder)/Music. Select/highlight your "Music" folder. Then do Command-I ("Get Info" from the File menu), click on the padlock icon in the lower right of the new window. Enter your user password. Click on your username just above the now-open padlock. Select "Read & Write" if it's on "Read Only," "Write Only," or "No Access." Now having your user account with "Read & Write" privileges (it may have been this way already; still do this next step), click on the gear on the bottom-center of that window. Click on "Apply to all enclosed items." When the pop-up says "Are you sure?" (or the equivalent), say "yes." This will grant access privileges to your user account for all the music files inside your music folder--all your iTunes stuff included). Then you should be good to go.

Oct 23, 2012 9:14 AM in response to wsaggie1

I've been experiencing this issue for several months. I knew to try to repair permissions AND changing the Read/Write status on the iTunes folder in the Finder.


However, none of these remedies resolved my issue.


I had to basically setup a brand new iTunes library, download everything from the iTunes Store and setup every single device associated with iTunes all over again.


Now that I've done this, it's been 1 week without any issues...until today.


I've repaired the permissions more than I care to admit. Nada.


I've got the iTunes folder (and everything within it) so writable that my dog has access to write to the folders... (yes that's sarcasm...so you can grin)...


...aaaand still iTunes will NOT let me add any media, downloads, or anything to the library because I do not have access privileges. I want to shoot myself. This has been hours & hours of repairing, restarting, setting another itunes library, moving everything again and again...


Something's got to be wrong at the root level and this is affecting my phone, and all other devices... Can anyone help?


(By the way I'm not a total noob since I've been using and advising with Apple products for over 20 years--so any advice you can bring OTHER than repairing permissions and "Get Info" in the Finder will be most appreciated.)

Nov 10, 2012 11:38 AM in response to wsaggie1

I have same problem as Bill... have tried the suggestions in this thread and still get that danged error message.

What this means is that I get no new podcasts, which renders my iPod useless and my iPhone less useful.

Super frustrating... have spent several hours trying to figure this out.
Does anyone think that deleting iTunes entirely and reinstalling it would work? My fear is that I have some old tracks burned from CDs in my library, and that I might lose them?

I am really missing my weekly does of This American Life and RadioLab.

Arrghh.

Nov 10, 2012 12:45 PM in response to wsaggie1

Oh happy day. I now have Ira back in my life.

Anyway, while the "Read Write" fix by itself didn't work by itself, I was able to get this fixed finally. Here's how:


1) I found this post: http://support.apple.com/kb/TS1277?viewlocale=en_US&locale=en_US about shared folders, screwed up my courage and went into Terminal and pasted in the 'sudo..." command.

2) Then I went to the music folder, checked privilges were at "read write" and hit the update on the gear menu.


3) Then I restarted my mac.


4) I opened iTunes, clicked on refresh podcasts and it worked.


I don't know about dents in the universe, but this kind of crap is really putting a dent in my view of Apple. Problems that show up out of nowhere are not what I expect from the supposed design leader. Recent comments/reviews of the new OS have me concerned that they have some real issues on the software side these days. Bug free, user friendly, rock solid... that isn't Apple, that's Dropbox.

Sep 24, 2014 3:57 PM in response to wsaggie1

I had the very same problem but, Changing the permissions of the folder did not help. My iTunes folder is on an external network drive.



My Solution was :-

  1. I ejected the external network drive (actually it was listed twice on my Mac - so I ejected all of them).
  2. I then reconnected to my network drive.
  3. I restarted iTunes.
  4. the download worked for me.

Oct 23, 2012 10:06 AM in response to Bill Page

Hi, Bill,

I hate to ask, since this refers to my "get info"-related solution above, but I'll ask anyway just in case. Two things:

1. Did you highlight your whole "Music" folder under your User folder?

2. After you gave write access to your dog (ha ha!) 🙂, did you click on the gear-looking icon on the bottom-center of that get-info window, click on "Apply to all enclosed items," and when the pop-up said "Are you sure?" (or the equivalent), click on "yes"?

This gear maneuver was the key for me and others above. The mere giving of write access didn't do it.

You may have done all that already. Hope this or something else quickly gets this solved for you!

Oct 23, 2012 10:15 AM in response to atobteam

Hey there!


To answer your questions (just to remove these items from consideration)...


1. Yes I did highlight the entire music folder. 🙂


2. I did apply the new permissions (that included my dog) to every stinkin' thing inside every folder imaginable. So yes, I did click "Apply to all enclosed items." And yes, I did click "yes" when it asked me "if I was sure."


Oh trust me, I wouldn't have even posted my reply if I hadn't even done that. I actually knew to do this procedure AND repair permissions before coming to the forums.


I just noticed I did not mention that my iTunes media is all so large, I had to place it on an external drive (it's been on that 1 TB drive for several years now). And yes, I did the same procedure to THAT music library & media folder as well...multiple times. Again, again, and again...and one more time to be sure.


Still nothing...


Up to now iTunes has worked great and I've loved it, but now these issues have seriously affected all my devices (and I do mean ALL of them). I have had to reset my iPhone, iPad, and AppleTV too many times to accommodate this procedure.


I'm so frustrated with all this "new" they keep giving us. I love new stuff. I love fixes. But if it isn't broken, why "fix" it? I still wonder if this has something to do on the root level. Some preference file somewhere probably needs to be trashed and then it would all be fine. I just don't know which...


Again... I want to blow my head off... (sarcasm only folks...nobody needs to call the po po).

Nov 2, 2012 7:38 PM in response to wsaggie1

I'm in the same boat as Bill Page - I can't get rid of this error. I've tried everything mentioned in this post. I can download songs/apps to my iPhone, but they won't sync to on my Mac.


I hypothesize that this has something to do with my iTunes / iCloud ID being different, since I started getting this error around the time that I synced with the cloud. What do you think?


Here's the detail:

Years ago - before owning a Mac - I bought an iPod and set up my Apple Store ID using a Yahoo email address. A few years later I got smart and bought a Mac & signed up for MobileMe - thus creating an @me.com email address. With the recent iCloud updates, I now have a separate iTunes/Apple Store ID (Yahoo email) and separate iCloud ID (.me.com).


Any thoughts on whether the iTunes vs. iCloud IDs are causing an issue?

Nov 9, 2012 5:49 AM in response to Robynize

Double-click on your user file ("Robyn" or whatever) within your hard drive (to do this: double-click your hard drive icon on your desktop, then double-click the folder called "Users," then double click your "user file," which you titled when you first got your computer: "Robyn" or whatever). Then you should see a list of folders that includes "Music." Single-click this (just single-click), just to highlight it (not to open it). Thus, you should now be looking at the list of folders that includes "Music," with the "Music" folder highlighted. Now, go to "File" at the top line of your screen and drop down to select "Get Info." Then follow the rest of my instructions in my first post in this discussion.


I hope that does it for you!

Nov 10, 2012 7:08 AM in response to Bill Page

Bill,


I often have the same issue. I just looked at my itunes folder and noticed that some of the songs I recently purchased from my computer were showing up outside their folder. For example, I downloaded "Too Close" by Alex Clare. The song was located on its own in the "itunes media" folder and nothing was located in the "Alex Clare/The Lateness of the Hour" folder. I double clicked on the music file and it disappeared. It showed up in the Alex Clare/Lateness of the Hour folder. I did that for all the other rogue music files that were listed under "itunes media." I tried to sync, and it worked without getting the access privileges error.

Dec 6, 2012 10:04 PM in response to fcphun

We have the exact same issue. I've tried every possible resolution, chenged permissions, took ownership of the directories, command line. My wife finally decided to give up on iTunes and is buying stuff from Amazon and Google music from now on. This is really annoying.


I've been a faithful apple user for the last 10 years, but enough is enough. We both decided to buy Androids and will probably end up getting Windows 8 laptops. We are done with Apple, it's not the same it used to me. The new software just *****. Sorry Apple, you've gotten too big. And I know I am not alone in being dissatisfied. All Apple carss about is making money. They've turned their backs on their customers. Guess what? You will slowly decline, because we're on to you. Build inferior crap, just care about profit, and guess what, we will all leave.

Dec 9, 2012 5:49 PM in response to nodenetter

I had this same error after creating a backup image of my boot drive. But I had not included the "Shared" folder on the destination disk. iTune uses, and requires, access to this shared folder for temporary files to support the sharing capabilities. This Shared folder is the one that is parallel (or at the same level as) your personal folder just under the Users folder on your main drive. Make sure that folder exists, and everyone has read/write permission there.


- jw -

Itunes download error "You do not have enough access privileges for this operation" operation"

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.