BibbyBear
Level 1
(0 points)
Q: Unable to connect to iTunes to update to iOS 5?
I'm trying to update to iOS 5 but whenever I do, even after several restarts of my pc, it keeps telling me that I need to check my network / internet connection, which is definitely working as you can see, I'm online now!!
I can't update directly from my iPod Touch (3rd Gen) as there isn't the option for software updates under Settings---->General.
I've got the latest version of iTunes as I only downloaded it tonight (I have no idea why I somehow lost my old version on my pc, but I'd not used it for well over a year so may have removed it in error? But regardless, the latest version has been installed and is working fine as far as sync to iPod etc, but it just won't connect to the internet?
Can anybody tell me what I'm missing here please?
Many thanks
BibbyBear
iPod touch, iOS 5.1.1, Using Windows XP & Firefox
pughben68
Level 2
(160 points)
Here's a link to try and resolve the internet connection for itunes.
http://support.apple.com/kb/TS1490
Also the update isn't available in settings unless you're already running iOS 5.
