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I have microsoft 365 and my contacts are duplicating. I have tried everything. The genuis bar said they could not help me. Any suggestions?

I have an iPhone4S. The company I work for uses microsoft 365. My contacts are constantly duplicating. Can someone please help? I can't turn off "contacts" and stop them from continuing to sync becuase it will erase all of my contacts on my phone. Is there a way to back up or export my contacts on my phone, turn off syncing contacts and import? Please help! This is so frustrating. All ideas are appreciated!

iPhone 4S

Posted on Jun 13, 2012 10:52 AM

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Posted on Jun 13, 2012 12:12 PM

Not sure if this will work, but you could try the app My Contacts Backup. This will back up your contacts as an email attachement. Send the email to yourself. Then turn off contacts syncing (to erase the contacts from your phone), open the email and tap the attachment to re-import the contacts to your phone. You will still have to go through them and remove the duplicates but at least they should not be duplicated again. (There is an app called

Remove Duplicate Contacts and Events that claims to be able to find and remove duplicates but you'll have to read the reviews in the app store to decide if you want to try it.)

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Question marked as Best reply

Jun 13, 2012 12:12 PM in response to allornothing1

Not sure if this will work, but you could try the app My Contacts Backup. This will back up your contacts as an email attachement. Send the email to yourself. Then turn off contacts syncing (to erase the contacts from your phone), open the email and tap the attachment to re-import the contacts to your phone. You will still have to go through them and remove the duplicates but at least they should not be duplicated again. (There is an app called

Remove Duplicate Contacts and Events that claims to be able to find and remove duplicates but you'll have to read the reviews in the app store to decide if you want to try it.)

I have microsoft 365 and my contacts are duplicating. I have tried everything. The genuis bar said they could not help me. Any suggestions?

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