HT202023: About in-app purchases
Learn about About in-app purchasesQ: I just checked my email and realized my 8 year old son ordered over 90$ in app purchases! I am at a lose of words. Is there any wa ... I just checked my email and realized my 8 year old son ordered over 90$ in app purchases! I am at a lose of words. Is there any way I can get this money back!?!? Please help me more
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Helpful answers
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by Winston Churchill,Jun 13, 2012 2:10 PM in response to Concerned Mom99
Winston Churchill
Jun 13, 2012 2:10 PM
in response to Concerned Mom99
Level 10 (103,775 points)
Apple TVWelcome to the Apple community.
Generally speaking Apples policy is that sales are final. I suppose you can try appealing to them. Select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.
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Jun 13, 2012 2:25 PM in response to Concerned Mom99by varjak paw,To address this for the future, turn off In-App Purchases in the Restrictions on the iPad/iPod/iPhone he's using.
Regards.
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Jun 13, 2012 2:27 PM in response to Concerned Mom99by stevejobsfan0123,Using the Report a Problem link Winston described, I believe there is a selection for
"I inadvertently purchased this item."
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Jun 25, 2014 8:28 PM in response to Concerned Mom99by Gtsoph489,There is a way due to a lawsuit apple is giving out refunds you need to contact apple and have proof of purchase