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Why doesn't the new MacBook Pro Retina actually display 2880x1800

I was going to buy one today (online) but I thought I better make the treck over to an Apple store to see one in persion first and boy was I desipointed when I did.


The first thing I noticed was that I could not set the display resolution to the native 2880x1800 which was the main reason I wanted to buy it.

I spoke with 3 people, 2 sales, and the head genius and all were dumbfounded that the resolution could not be set to 2880x1800.

After I left the store I also contacted Apple by phone and spoke with 2 people, neither of whom know this nor did they understand why, let alone explain why.


None of the 5 people I spoke with could tell me if there was a fix coming in an OS update or in Mountain Lion. On top of that no one coule tell me how and app like appature would work once updated for retina. The MBP's in the Apple Store were not updated yet, as the notifications showd in the app store app.


I fear that for an app to take advantage of pixel per pixel desplay it will have to be in full screen mode.


How do I watch a 1080p movie in Quicktime and still have my Twitter feed going, or my Mail open, or repond to iMessages?


Can someone, anyone at Apple fill me in... PLEASE? There has got to be someone that actually knows someting about MBP Retina working for Apple.


I would really like some answers before I spend thousands more on Apple products.

Posted on Jun 13, 2012 8:47 PM

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5 replies

Aug 29, 2017 1:05 AM in response to Nick from Portland

Nick from Portland wrote:


This you are most certainly mistaken. This laptop does not say it is 1440x900 or any resolution. Look at this write up and especially the pictures for a clear and direct answer. No resolutions are labeled anywhere:


I disagree. My own 2017 Macbook Pro 15" clearly shows the resolution numbers when you hover over a selection in the display preference pane. It is difficult to get a screen shot of this because you need to hover the mouse over the selection and click the window to capture at the same time.


I also agree that this is indeed false advertising! If they advertise this as having a resolution of 2880x1800, then they need to have that option available in display preferences. Sounds like false advertising to me. It shows in "about this mac" as being capable of 2880x1800, so how is this not false advertising I must ask???


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Jun 13, 2012 10:46 PM in response to TKDigiCom

I'll take a stab at answering some of this for you...


The resolution issue first. If you know for a fact that you demoed the Retina version (thinner, no optical drive, no MacBook Pro logo on screen), then they aren't working with switching resolutions in the traditional way - its now a choice of five settings, with the default being best fit, while you can make text larger, or UI smaller for more space. So no more "numbered" choices in preferences.


If you saw numbered resolutions in preferences, you probably demoed a non-retina unit (has optical, MacBook Pro logo on screen). They look similar at first, but there are enough differences.


As for using apps in full screen mode, you will be able to do that with most apple apps and it will still look fine. But on Retina displays, non retina-enabled apps might appear blurry or slightly blocky until a fix comes. That's the curse of an early adopter. Same when iPad 1 users bought early and pretty much had to run iPhone apps on it, looking blocky and blurry. But changes are happening to apps now, like Adobe, and most Apple apps are updated and look gorgeous on it.


As for the 1080p movie in QuickTime, a simple resize of the window to a smaller size will make it fit on screen, though compared to the pixels of a 1080p movie, the screen resolution of the new Retina display has well over twice as many. Also the five display options for resolution (mentioned above), could help sort out the windows for you if you need to keep the 1080p at correct pixel ratio if that is important to you, though it would still look smaller.


Hope this helps and I can assure you that Apple employees will know more about their products after they get to play with the demo units themselves. Most are just seeing it for the first time today and will get familiar with it probably in a few days, if not by tomorrow.


Best of luck.

Jun 14, 2012 7:10 AM in response to Nick from Portland

Yes it was the new MBP-R, 100% sure, they had 8 on one table and we were using 3 of them at the asme time with 3 people trying to figure it out.


Yes there was 5 settings. The middle of the 5 was "best retina" and was 1440x900. Any of the other settings are scaled and if selected "may affect performance" and sacrafice image quality. The highest pixel selection (more space) is only 1920x1200. 4 of the 5 settings say what dementions they are under the image on the left, and at any of the 5 settings if you cmd,shift,4 and select the whole screen it tells you that the display dementions match the setting selected, not 2880x1800.


I don't care what full screen apps look like I never use them. I don't want to be forced to use them just to make use of the 2880x1800 screen. That completely defeats the purpose of having so many pixels.


As is, the only way to watch a 1080p movie is full screen at the scaled max width of 1920. Actually thinking about it there is no way to watch a 1080p movie without scaling because the 1920 width is by dafault scaled. If you simply drag the window smaller it lowers the resolution of the movie lowers the quality. If I do that I might as well watch youtube.


Am I crazy for feeling that advertising a display as 2880x1800 without being able to set it at 2880x1800 is false advertising. Its like advertising that my truck gets 50mpg in economy mode without a way to put it in economy mode.

Jun 14, 2012 11:03 AM in response to TKDigiCom

Perhaps there is some confusion about resolution then:

TKDigiCom wrote:


As is, the only way to watch a 1080p movie is full screen at the scaled max width of 1920. Actually thinking about it there is no way to watch a 1080p movie without scaling because the 1920 width is by dafault scaled. If you simply drag the window smaller it lowers the resolution of the movie lowers the quality. If I do that I might as well watch youtube.


Resloution has very little to do with actual screen measurement (i.e. full screen). As it is a scaling attribute, A true 1080p movie would take up one-fourth of the screen based on pixels. That is what resolution defines. Since retina displays have a much larger density of pixels than a traditional MBP screen, you're able to flesh out details that are otherwise lost at lower pixel densities. This is important mostly to creative professionals, i.e photographers, designers, and video editors. As I do that for a living, I see a value in something like this.


If you are just planning on watching movies, checking email, and reviewing a twitter feed, I'd suggest avoiding this screen since the pixel density will not be any more useful, rather just being pretty eye candy.


And no, scaling a video down is not the same as Youtube, as Youtube deals in low pixel density as streaming video has to do in order to transfer at decent frame rates online (even to fast internet connections). The lower pixel densities are what determine quality of video, not screen real estate.


TKDigiCom wrote:


Yes there was 5 settings. The middle of the 5 was "best retina" and was 1440x900. Any of the other settings are scaled and if selected "may affect performance" and sacrafice image quality. The highest pixel selection (more space) is only 1920x1200. 4 of the 5 settings say what dementions they are under the image on the left, and at any of the 5 settings if you cmd,shift,4 and select the whole screen it tells you that the display dementions match the setting selected, not 2880x1800.


This you are most certainly mistaken. This laptop does not say it is 1440x900 or any resolution. Look at this write up and especially the pictures for a clear and direct answer. No resolutions are labeled anywhere:


http://9to5mac.com/2012/06/12/new-macbook-pros-retina-display-reviewed-and-bench marked/#jp-carousel-194836


Further, if you go on to read the article, you will clearly see that while it "mimics" the traditional 1440x900 for "Best (Retina)", it actually renders the screen at twice the pixels in order for it to look so nice and clear. While real estate might appear to be the same size, the density is much more and therefore a crisper more detailed view. A good way to understand this is by using the built-in zoom feature under Universal Access, and zooming in on the screen. Retina will be clear much further down, showing you that the density is much better. Versus a traditional MBP will start to have pixelation on UI elements/text/etc.


TKDigiCom wrote:


Am I crazy for feeling that advertising a display as 2880x1800 without being able to set it at 2880x1800 is false advertising.


This most certainly is not false advertising. There have been thousands that have demoed, inspected, and even now own this Retina laptop, many of which work in the tech industry or tech news fields and have unanimously agreed that this is a 2880x1800 display. Most are non-biased reviewers and I'm sure many would love to find a mistake in Apple's new wonder-product, but this is what they say it is.


Perhaps you should check it out one more time at the store after reviewing the above link, and perhaps researching on Pixel Density, but from what it sounds like you need it for, perhaps you best stick with a laptop like the standard 15 inch MBP which can easily show an HD movie in its correct pixels, matching your full screen resolution.


This machine is not for everyone, but it is most certainly a step in the right direction for quite a few people like myself.

Why doesn't the new MacBook Pro Retina actually display 2880x1800

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