HT1595: Apple TV (1st generation): Troubleshooting wireless connections

Learn about Apple TV (1st generation): Troubleshooting wireless connections
shakayumi
Level 1 (0 points)

Q: HD movies buffer every 10 minutes

Replay of an HD movie from iTumes buffers every 10 minutes, for 5-7 minutes. The wireless network is in proper range, the download speed is OK, and nothing else is sucking up bandwidth. My other HD streaming solutions (e.g. Netflix) do not experience this problem. Any thoughts on what might be the problem?

AppleTV 2

Posted on Jun 13, 2012 9:58 PM

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shakayumi

Q: HD movies buffer every 10 minutes

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  • by Winston Churchill,

    Winston Churchill Winston Churchill Jun 14, 2012 2:01 AM in response to shakayumi
    Level 10 (104,521 points)
    Apple TV
    Jun 14, 2012 2:01 AM in response to shakayumi

    Welcome to the Apple Community.

     

    The first thing to check would be your internet download speed, you can do this at www.speedtest.net.

     

    1080p HD movies require a recommended speed of 8 Mbps, 720p HD movies require a recommended speed of 6 Mbps, while SD movies require a recommended speed of 2.5 Mbps.

     

    Intermittent problems are often a result of interference. Interference can be caused by other networks in the neighbourhood or from household electrical items.

     

    You can download and install iStumbler (NetStumbler for windows users) to help you see which channels are used by neighbouring networks so that you can avoid them, but iStumbler will not see household items.

     

    Refer to your router manual for instructions on changing your wifi channel or adjusting your multicast rate.

     

    There are other types of problems that can affect networks, but this is by far the most common, hence worth mentioning first. Networks that have inherent issues can be seen to work differently with different versions of the same software. You might also try moving the Apple TV away from other electrical equipment.