Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Canon LiDE 210 insufficient memory with Lion

My LiDE 210 scanner which has worked in the past using OSX10.7 but it now says "insufficient memory" each time I launch MP Navigator EX 4.0.

Canon advised me to open MP Navigator and select 'View and Use', where it says 'Specify the scanned location', select a different scanner location to see if this resolves the issue. I am unable to do this as I get the "insufficient memory" message immediately I double click on the Canon software. If this did not resolve the issue, they recommended uninstalling and re-installing the latest drivers, which I have done but with no solution to the problem. I haved repaired permissions, checked printers in the library and there does not seem to be anything missing or conflicting. I cannot find any reference to TWAIN in the Library and finally the basic scanner functions are available using Image Capture.


Any ideas most welcome. Thanks

MacBook Pro, Mac OS X (10.7.4), Canon LiDE 210

Posted on Jun 14, 2012 12:45 AM

Reply
2 replies

Jun 15, 2012 1:37 AM in response to Fordzephyr

The scanner driver file is installed in HD > Library > Image Capture > TWAIN Data Sources. Here you will see the LiDE210.ds file. This package file contains information used by the scanner and removing the scanner entry in Print & Scan does not remove this file. You could trash this file (make sure you remove the entry from Print & Scan first) and then run the v17.7.1 scanner driver installer again.


If MP Navigator still fails it could actually be this application rather than the scanner driver at fault. Note that Image Capture uses a different driver called an ICA. So to test that the TWAIN scanner driver is okay you would need a TWAIN compatible application. And one such application is VueScan. Install this and see if you can scan without any error. If you can then it indicates the issue is with MP Navigator. If VueScan also fails then you do have a scanner driver issue.

Jun 16, 2012 10:28 PM in response to PAHU

Thanks PAHU, I am aka Fordzephyr but somehow have been unable to sign back in using that ID. I did relist the problem elsewhere on ASC but have not received any solutions to the problem.

I have gone thru' your suggested fix a couple of times but still end up with an "insuffient memory" message with MP Navigator. I have got a message ready to send to Canon Support on Monday and a request they look in to it further but I think I have exhausted my patience with this and will make do with the basic scanning functions using Image Capture and download a full version of VueScan if and when I need more sophisticated scanning. Thank you again for getting to the crux of the problem and so close to a solution. Come to think about this I am sure MX Navigator worked before I installed Lion so it could be an Apple issue as well. Cheers 40degreesSouth

Canon LiDE 210 insufficient memory with Lion

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple ID.