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Lochenz Level 1 Level 1

Basically the title says it all, I want to change my current apple ID email address, it was my rescue email so it wouldn't allow, so I deleted my rescue email off but it still won't allow? Any tips?

  • Ralph Johns (UK) Level 9 Level 9
    expertise.applications
    Applications

    HI,

     

    I presume you are effectively starting from this portal ?  (Using the Manage Account option)

    This is the Regular entry point for changing those things you can change  on your ID info.

     

    In some cases some Apple IDs and the emails that created them cannot be changed.

    These tend to be @mac.com names and @me.com names (i.e issued by Apple)

    Also with iCloud issued names (normally @me.com as well) the whole Original Apple ID it may be linked to also becomes un-editable as far as the ID/Email is concerned.

     

    You Can change the email Address that the Communities (and Other support and Stores) email you via this page if you have an Account that cannot change the Apple ID

    DON'T change the Apple ID, just the email Address.

     

     

     

     


    9:37 PM      Friday; June 15, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Lochenz Level 1 Level 1

    Hiya, yeah this is how I've been trying and it won't allow, it's a hotmail account but my new one was my rescue email, so it wouldn't let me change it to my primary email address, so I deleted my rescue email and it still won't allow...

  • Ralph Johns (UK) Level 9 Level 9
    expertise.applications
    Applications

    HI,

     

    Have you tried the second Link I gave ?


    8:54 PM      Saturday; June 16, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Lochenz Level 1 Level 1

    Yeah I've tried this one :(

  • Ralph Johns (UK) Level 9 Level 9
    expertise.applications
    Applications

    HI,

     

    My Apple ID is from an old Dial-up Account I had and is based on the email ID I got from them

     

    At the most recent change of the Discussion Board Software I found in my profile Page and the the Edit options on the right I could enter a different email address - and I used a Google mail one.

     

    More recently I listed the Dial-up ID as the email for my iCloud registration which seemed to override the email setting on these discussions.

    The "Portal" as I listed it above would not let me change the email to the new iCloud ID or to any other email (I was also reluctant as I use the account in iTunes and other places like iChat/Messages beta).

     

    I was given the second link by a poster called John Galt who said it would allow me to change the email.

    This worked.

    It shows up on the "Portal" page as an alternative email.  (there is also a big splurge notice encouraging me to consolidate the emails/IDs)

     

    It seems linking my original Apple ID to the iCloud ID makes it one of those Apple IDs that then cannot change the Apple ID email  (Apple IDs based on @mac.com and @me.com names from MobileMe cannot be changed).

     

    As I have said the second link does allow you to change or at least enter a secondary email address that is then used by the various Apple sites/Stores that want to email you.

    This should get you back to at least having the "recovery" email address reinstated.

     

    It may well be that you have an expired @mac.com or similar @me.com address that no longer works as an Email

    However you will not be able to Change the Apple ID part of this to another email.

    (Seeing you seem to be getting notifications from this thread it seems you have a working email).

     

     

     


    8:08 PM      Sunday; June 17, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Lochenz Level 1 Level 1

    I can have the recovery email address, I know which page to do it on, my problem is changing my main email, which already stated is not @me.com etc, it's a bit ridiculous if I can't change my email address, Is there no way I can change my main email address at all? Without going through what ive already done numerous times?

  • Ralph Johns (UK) Level 9 Level 9
    expertise.applications
    Applications

    Hi,

     

    It is known that you cannot change older @mac.com IDs (from the time when Apple ran the .Mac service)

    These names were later issued as "iChat Names" and you can still register for them now.

     

    The same is true of MobileMe issued @me.com names.

     

    As I said in my Last post creating an iCloud ID (Also @Me.com) based on an existing Apple ID (even if External to Apple) also puts that ID in that category.

    That mean I do not get the Edit option shown in the Picture on this page.

    http://support.apple.com/kb/HE40

     

    I also Looked at this document

    http://support.apple.com/kb/he37

     

    The seventh item seems to be closest to your situation.

     

    I no longer have an email address that was also my Apple ID. Can I still use the email address as my Apple ID?

    Apple recommends you change your Apple ID to your current, working email address. This will not create another Apple ID, it will only change it to your working email address. See How to change the name you use for your Apple ID if you'd like more information.

     

    Note: @mac.com and @me.com Apple IDs can not be renamed.  If you no longer use the .mac or .me email address be sure to add your valid email address as an additional email address.

     

    The last itme has some bearing as it is what happens with Apple IDs linked to iCloud IDs

     

    Can I still use my mac.com ID as an Apple ID?

     

    If you  signed up for .Mac before July 11, 2008, and also had an active account after July 11th, 2008, then your mac.com ID will still work as an Apple ID for purchases on the iTunes Store, Apple Online Store, and to purchase Apple print products created with iPhoto or Aperture. You can continue to use your mac.com ID or your new me.com ID as an Apple ID (both names  access the same account).

    NOTE: If your MobileMe or .Mac account has expired, you should change the email address associated with the Apple ID. See Expired user names still valid for other services for more information.

     

     

    The example in the HE40 Document shows an Apple ID that is not an Email.

    What I can't see from any of the info is whether once it is an Email whether it can be changed.

     

     

     


    8:28 PM      Thursday; June 21, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • fourpells Level 1 Level 1

    I know what you are saying because I had the same issue.  Go to the Apple id page he is saying, but then on the left go to the second one down and click the security stuff.  I think it says Password and Security.  Answer the security questions and once you are in you can change your rescue email here.  then go back to the other and you can change you Apple id!  Took me a while to shuffle through this, but got it!

  • Garrett Hackmann Level 1 Level 1

    When I try to change my old apple id address to my new @me.com mail which i created yesterday it says it is already an apple id

  • wolfe426 Level 1 Level 1

    Looks like there's a delay between the account edits and your iTunes account. blah

  • Madixx Level 1 Level 1

    Thanks 'fourpells'! Your reply worked for me

     

    Remember to verify the changes with the emails sent.

  • ghmiller Level 1 Level 1

    Ralph,

     

    I seem to have a similar problem. I can't remember and/or don't remeber giving answers to the security questions for Apple Id, I am not getting the rescue emails. I don't know if this is an Apple issue or an email issue. The email is old, it is also about to be shut down. I need to be able to change my rescue email, any ideas?

  • Ralph Johns (UK) Level 9 Level 9
    expertise.applications
    Applications

    Hi,

     

    Where have you tried to Login so far to change things ?


    See my two links on the 15th June post.

     

     


    9:43 PM      Sunday; September 2, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • ghmiller Level 1 Level 1

    I have gone to both links. They both get me to the same point:

     

    Asking for answers to questions, which as I said I don't have and not really sure I ever gave Apple answers. So it's a dead end.

     

    Having Apple email me to reset scurity. I don't recieve an email from Apple to the email I thought it went to. Second dead end.

     

    My Apple ID is a working email.

     

    I have an alternative email which is working.

     

    What should be my recuse email is working, but only for a couple of more days. And either Apple is not sending a reset email or for some crazy reason email is not acepting this particular email from Apple. The resuce email has gotten emails from Apple in last day, iTunes.

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