Previous 1 2 3 Next 35 Replies Latest reply: Jun 10, 2015 5:13 PM by deggie Go to original post
  • Ralph Johns (UK) Level 9 (71,158 points)

    Hi,

     

    The First link goes to here

    Apple - My Apple ID
    Uploaded with Skitch!

     

     

    Using the Manage Account point to Login I end up on this page

    Apple - My Apple ID
    Uploaded with Skitch!

     

    As you can see I have an Apple ID  and a Primary email.

    The Primary email I added via the second link.

     

    The Second link looks like this

    Apple - Support - Welcome To My Support Profile
    Uploaded with Skitch!
    Logging in take me to this page
    Apple - Support - My Support Profile
    Uploaded with Skitch!

     

    I can access these two pages without the need to use Security Questions

     

    However I can choose the Password and Security item in the menu at the first link (email and ID page)

    and get to see the Questions

    Apple - My Apple ID
    Uploaded with Skitch!


     

    The Reset link is my Alternative Email at present. (2nd pic above)  If I removed it it would revert to the Primary email

    On Previous visits to this page I have been able to change both Questions and Answers (which did not seem that secure but I was the one logging in)

     

    It is possible that an Apple ID was created that long ago that the Security Question never came about.

    When that happens and there becomes a need for them you normally get a different page asking you to Create them.

     

     


    7:57 PM      Monday; September 3, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • ghmiller Level 1 (0 points)

    Ralph,

     

    Picture one: My Apple ID

     

    My apple id and primary are already one and the same.

     

    My support Page:

     

    It shows my Apple ID and the Email below, both are the same.

     

    When I go to edit, it takes me to my Apple ID page and I see my Apple ID and Primary email as the same.

     

    I also have an alternative email. I have deleted this and gone back in, but the resuce email is the same on either sign in: Apple Id or Support.

     

    When I go to password and security page(your last pic) the rescue email is still what I saw yesterday and I am not getting an email to where it should be going. It appears that I can't get ride of the rescue email.

  • Ralph Johns (UK) Level 9 (71,158 points)

    HI,

     

    I just checked and like you the second Link and then Edit does take you to the Apple ID page.

     

    This is different from about 4 months ago when I used it to change my Email

     

    What I did was link the Dial-up account to my iCloud ID as I created the iCloud ID.

    For the Apple Support Communities that removed the gmail I was using here but would not let me change the Email to something I could continue using in the long term.

    I tried using an Alternative one set up on the Apple ID page and then seeing if Apple Support Communities could list it.

    That was  a No Go as well.

     

    Then some posted a Link to the Apple Support Profile Page and I was able to edit the Email there directly

     

    Ideally I would prefer to list my iCloud ID as the Apple ID (They are in fact the same account) but the Apple ID pages  does not allow that either.

     

    I am sorry the link no longer works as I suggested.

    It looks like Apple are tightening up on a few things

     

     


    10:48 PM      Monday; September 3, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Chezard Level 1 (0 points)

    Not sure if anyone is still interested, you can change your rescue email ID from the password and security section. Took a bit of digging to find out myself.

  • Bollygum Level 1 (0 points)

    Thank you Chezard.  All that reading to find the real answer right at the end.

  • amberie1082 Level 1 (0 points)

    I want to change my original e-mail/ID to my new e-mail address since I don't use the other account anymore, however I have tried everything in this post and I can change neither even AFTER deleting my backup/alternate e-mail address. Why does apple make this so freaking hard? I have all the passwords and I've deleted the other account yet I can't change my ID? This is dumb!

     

     

    It took me about 4 retry's but it finally got solved with the last suggestion I should have read! Thanks!

  • ericklozanof Level 1 (0 points)

    Hi, Regarding this topic, I succesfully changed my email, but its not reflected on my phone, it changed for facetime and imessage, but when im asked to enter my password for a purchase it still shows my old email, how can I make it reflect the change? thanks in advance.

  • Ralph Johns (UK) Level 9 (71,158 points)

    HI,

     

    An Apple ID can be used for iTunes and the App store without any further action needed.

     

    If you want to post here then you first have to create a Alias (or Posting Name)

    After that then subsequent logins are like iTunes and the App store.

     

    iMessages and FaceTime require that an Apple ID is "registered" with that particular service.

    That is to say they can all be different Apple IDs.

     

    You have not said where you have changed your email or to what end.

     

    You can set up an iPhone to mimic the Mail app on the Mac as far as email addresses go.

    These same Addresses can thern be linked to the Messages app on the iOS device.

    (i.e. there is some action required by you to get an email in the Messages if that is what you are talking about).

     

     

     

     

     


    8:34 PM      Tuesday; October 9, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Christina Obi Level 1 (0 points)

    Hi I'm trying to change my rescue ID but I don't get what you are saying can you explain a little bit more please

  • Christina Obi Level 1 (0 points)

    I'm sorry I replies to the wrong person it was for Chezard but if you can explain that would be helpful too

  • Dhos Level 1 (0 points)

    I can't even access the section where one would be able to click on password and security question because they keep on wanting me to verify my old email. And my current email is actually my rescue one. I would like to just switch them but cannot even access manage my account. I need to verify an old email address (my current apple Id) just to access how to change it to a new one...ridic

  • ggammel Level 1 (0 points)

    I have another question. I have been able to change my Apple ID and that shows on iTunes on both my computers and on the My Apple ID on the website. I got the new email to set up to my iPhone and entered as my Apple ID on my iPhone but my iCloud ID won't change. The phone keeps prompting me to enter a password but the ID it lists is the old one. I have tried the old password and the new password. Also, I have gone to settings then iCloud where it will prompt me again for a password but the Apple ID is greyed out and it won't let me change the ID.

     

    This is driving me nuts. Does anyone have any ideas without restoring my phone to factory settings?

  • Ralph Johns (UK) Level 9 (71,158 points)

    Hi,

     

    Settings > iCloud  > Scroll to bottom (Delete Account)

     

     

    Sigcopy2.png
    9:05 PM      Tuesday; December 4, 2012


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • carol1945 Level 1 (5 points)

    Ten Years Ago, before we were so worried about security, I used my real name as my .mac email address and its my apple id as well.  I want to change the name because I got marrried, and should not have have used my name anyway.  I love apple mail, much better than the other email outfits, but I want to change my email address with apple. I would like to change the id, also, but that is not as important.  Please help.

  • Ralph Johns (UK) Level 9 (71,158 points)

    HI,

     

    One option.

    You can sign up for an iCloud ID.

    When asked, it offer you whether you want to set it up via an existing Apple ID or not.

    This way an existing Apple ID remains but you also get an new email that you can create.

     

    When I created mine they were issuing @me.com names (Taken over from MobileMe)

    More recently I have had an email linking an @iCloud.com name to the same overall Account.

     

    To state it another way.

    I had/have and Apple ID based on a old Dial-up email address I had/have  (I say Had and Have as I can Fetch mail via Broadband but cannot Send unless I dial-up).

    Anyhow, I used this to create and link to an iCloud ID, which gave me an @me.com name.

     

    I can use either of these Emails as the "Name" part of my ID and use the same Password.

    They can both access iCloud via  Web Browser or from the Mac's settings (System Preferences > iCloud).

    They can both access my posting account here at Apple Support Communities.

    They both can access my iTunes account (And App store seeing that is the same pot of Money/Upsent gift Card total).

    The @iCloud.com addition now gives me three "names" to the account.

     

    As Mail (for Me) the @me.com and @iCloud.com works as one account - people can send to either and I will  get it with whichever name I set up in the Mail App.  As I said earlier my Original Dial-up account remains a separate external to Apple email address.

     

    For AIM (in Messages and iChat 6) the @me.com and @iCloud .com names works as two separate AIM valid Names)

    (They do not work in iChat 5  (or Earlier) due to changes in the way Apple makes iChat 6 and Messages check the password reading by AIM by being logged in to me.com as well.)

     

     

    3Sigcopy2.png
    8:37 PM      Saturday; January 12, 2013


    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

     

      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad

    "Limit the Logs to the Bits above Binary Images."  No, Seriously