ARD 2.2 and SLES 9 Linux (Tightvnc)
Hello,
I've just got ARD 2.2 and try now (as descripted in the product specification) to open a VNC Connection to a SUSE SLES9 Linux Server (maintance up-to-date).
1.) VNC session type is not recognized, when the VNC server is not listening to port 5900. This means that it is neccessary to start a VNC server with port 5900. This is not the default for any SUSE Linux system (is it to hard to do a portscan of port 5900-5999?).
2.) Any SUSE Linux System has Tightvnc preinstalled. After taking a look to apples ARD website, it seams to me, that Tightvnc is supported. But it doens't work. Apple mentioned that ARD 2.1 is compatible to Realvnc >= 4.0.. I know that Tightvnc is using a older VNC protocol, maybe the new (beta) version could help. Therefor I've called Apples support (90 Day free after purchase) to get a information about VNC compatible protocols or products.
They told my that this information is not included in the standard 90 day support and I've to pay 650 Euro to get support.
This kind of customer support was the reason to switch away from M$.
It's okay to pay more then 250 Euro for a product thats work a descripted in the specifications, but this is very disappointing.
Fustrating....
Henri
I've just got ARD 2.2 and try now (as descripted in the product specification) to open a VNC Connection to a SUSE SLES9 Linux Server (maintance up-to-date).
1.) VNC session type is not recognized, when the VNC server is not listening to port 5900. This means that it is neccessary to start a VNC server with port 5900. This is not the default for any SUSE Linux system (is it to hard to do a portscan of port 5900-5999?).
2.) Any SUSE Linux System has Tightvnc preinstalled. After taking a look to apples ARD website, it seams to me, that Tightvnc is supported. But it doens't work. Apple mentioned that ARD 2.1 is compatible to Realvnc >= 4.0.. I know that Tightvnc is using a older VNC protocol, maybe the new (beta) version could help. Therefor I've called Apples support (90 Day free after purchase) to get a information about VNC compatible protocols or products.
They told my that this information is not included in the standard 90 day support and I've to pay 650 Euro to get support.
This kind of customer support was the reason to switch away from M$.
It's okay to pay more then 250 Euro for a product thats work a descripted in the specifications, but this is very disappointing.
Fustrating....
Henri
G4 Powerbook, Mac OS X (10.4.5)
