This iPod cannot be used

Have you tried another computer to verify that it is problem with your computer?

If so then try a repair of your WIndows OS. To do that insert your Windows installation disk and start a installation. Yu shuld be told it found am ionsrallation of windows and would you like to repair it.

Do you have a friend's computer to connect to just as a test?

go to control panel> administrative tools> services> ipod service --- and make sure the service is started

I made this account to answer your question

so I really hope it helps.

I had the same problem. I found this page and

the suggestion Control Panel > Adminastritive

Tools > Services > iPod Service. But it already

said started. I assume you had the same problem.

Well that's because it's not iPod Service you go

to, it's Apple Mobile Device. It's the 4th one on

the list, (for me anyway).

I hope this works!

Hi I've got the same problem VERY cross have u fixed it yet thanks

Thanks "row74"but

ok this what you have to do exactly what row74 but a little more

Control Panel > Adminastritive

Tools > Services > iPod Service. But it already

said started. I assume you had the same problem.

Well that's because it's not iPod Service you go

to, it's Apple Mobile Device.

right click go to properties, then make sure its on automatic then click on start then apply then ok.that should do it

you should be able to fix this problem.

It is very easy and very simple to fix

Let's get started on your computer at startup. Make sure nothing is open when performing these steps.

Steps to fixing problem:

1) Go To Start

2) Select Control Panel

3) On the Top Right corner where there is a box that says "Search Control Panel" type in the following

"AD" the screen should change to a couple of sections

4) Double Click on "Adminstrative Tools" a new window should pop up

With new sections

5) Now find with in the sections the word "Services" Double Click on it

The Service Window should pop up. More sections should appear!

6) Now with in this sections find "Apple Mobile D..." Highlight it

7) Check to see if it is "Disabled" if so continue reading:

8) Double Click on it Now a window should pop up "Apple Mobile Device Properties"

9) With in the window find the section where it says "Startup type:" there is a scroll down box where the word

"Disabled" should be click on it to bring down the drop down menu.

10) In the Menu Select "Automatic" then Click "Apply" and Click "Ok"

11) Find the highlighted "Apple Mobile D..." in the "Services" window make sure the in the

3rd row it says "Started" if not Right Click it and Select Start

This should fix the problem. After you done that. Open iTunes and plug in your iDevice it should not have that error message any more. Problem Solved.

Thank you, Eduardo1057! I had this problem when I logged in, today. Your suggestion fixed it the first time. I was a little worried when "owner's ipod" did not show up once I followed the directions. It was because I had iTunes open while "starting" the service. All I had to do (as per your instructions) was close iTunes after making the changes, and re-open it. Thank you so very much!

This didn't work for me. Apple Mobile Device was already set to automatic but was stopped. I right-clicked it and started it and immediately after it started, it popped a message on the screen that said, "The Apple Mobile Device service on Local Computer started and then stopped. Some services stop automatically if they are not in use by other services or programs."

iTunes is open and the iPod is connected.