13 Replies Latest reply: Aug 16, 2012 11:10 AM by angela.stenhouse
donny Level 6 Level 6
expertise.iphone
iPhone

Constantly getting an error message that the iTunes library cannot be saved. I then quit iTunes and it won't reopen. I have to restart the computer. Any ideas on fixing this?

Reply by Limnos on Jun 14, 2012 7:47 AM Helpful

Yes, not good.

 

http://discussions.apple.com/message.jspa?messageID=12744967 - user had two identical drives

 

http://forums.macosxhints.com/archive/index.php/t-31161.html
Error code -50 is a generic code meaning there's some sort of communication difficulty.

Reply by Limnos on Jun 14, 2012 12:16 PM Helpful

Select a drive in Disk Utility. File > Get Info

All replies

  • Limnos Level 9 Level 9

    Read the part about changing permissions on the iTunes folder in: https://discussions.apple.com/message/11583914

  • donny Level 6 Level 6
    expertise.iphone
    iPhone

    No luck. I think it might be the hard drive I have everything on. I can't even create a new folder on their. I tried running disk warrior on it-wouldn't run. I am backing it up right now and then going to reformat it and move everything back. Hopefully that does the trick. This better not mean the drive is failing.

  • Limnos Level 9 Level 9

    What specific error message?  Does it look like a drive error message or could it be the drive itself has somehow become locked?

  • donny Level 6 Level 6
    expertise.iphone
    iPhone

    Error -50. I restarted the computer and can do stuff now. Might reformat it and store from backup.

  • Limnos Level 9 Level 9

    Yes, not good.

     

    http://discussions.apple.com/message.jspa?messageID=12744967 - user had two identical drives

     

    http://forums.macosxhints.com/archive/index.php/t-31161.html
    Error code -50 is a generic code meaning there's some sort of communication difficulty.

  • donny Level 6 Level 6
    expertise.iphone
    iPhone

    So basically, it might be time for a new drive. I don't have two identical drives running. Not dos formatted either.

  • Limnos Level 9 Level 9

    Put it this way, it may be time to make sure you're always up to date with your backups.

     

    What does Disk Utility say about the SMART status of the drive?  It's not a guaranteed reliable method for saying a drive is good, but if it says it is bad then it likely is.

     

    Diskwarrior not running is also not a god sign. Last drive I saw that on it ran reporting issues, then the drive started clunking away and was 100% toast.

  • donny Level 6 Level 6
    expertise.iphone
    iPhone

    Where do I see the SMART status?

     

    Reformatted and restoring from backup. Hopefully that fixes it, but found a drive on a great deal and ordered it. I can always return it, although I think I'll probably need it.

  • Limnos Level 9 Level 9

    Select a drive in Disk Utility. File > Get Info

  • donny Level 6 Level 6
    expertise.iphone
    iPhone

    Thanks. Turns out is isn't supported on this particular drive. It also turns out that my internal hard drive could be failing according to a smart utuility I accidentally ran on it. I was basically told by a tech friend repair or buy a new computer. I'm wondering if that is the source of all the problems.

     

    Running drive genius on the external now to see if there are any bad blocks.

  • Limnos Level 9 Level 9

    Oh, okay, I didn't know this was an external drive.  I don't think SMART works when a drive is in an external enclosure (at least not for me, though it works when the drive is inside the computer).  For that matter I don't think you've posted any information about your hardware.   If you're running a system 5+ (for desktops, 3+ for notebooks) years old then you have to take hardware failure into consideration.

  • donny Level 6 Level 6
    expertise.iphone
    iPhone

    Well. 4 year old iMac...getting there....

  • angela.stenhouse Level 1 Level 1

    The answer is very simple. It it simply because you o not have enough privelages. To change this go to My Computer and double clic on your hardrive. Search Program Files and then Itunes. Right click on Itunes folder (NOTE: NOT FOLDER IN MY MUSIC) and click properties. Then click security. Click edit priveleges and click users because now the company will not have control over your Itunes you will. Then click full control if it has not already done so. Click done. Then problem fixed.