Previous 1 2 3 4 Next 59 Replies Latest reply: Aug 9, 2015 7:20 PM by littlekid440 Go to original post
  • iZombie86 Level 1 (0 points)

    FIXED!

     

    Ok so I have a NEW NON-Retina MAcbookPro 13 inch.

     

    My mac froze and I had no USB support, so I downloaded and installed this:

     

    http://support.apple.com/kb/DL1542

     

    and now it is all working 100% so far. My USB 3 Drive and my USB Mouse is working, and no more freezing!

     

    Yay!

  • daftjunk Level 1 (0 points)

    Same issue here. Brand new $2199 15" non-retina MBP. Bought it today. Have used it for about an hour and have done 5 hard resets. The machine locks up completely. Nothing responds. This is very disappointing..

  • iambrainz Level 1 (0 points)

    UPDATE..
    I returned the first MacBook Pro that was having the freezing issue. Apple replaced it, the new one has been running quite flawless, no issues at all. I strongly recommend that you all return the faulty systems and get a brand new one if its within the 14 days purchase date.

  • Airplai Level 1 (0 points)

    I have the same machine as well. Same problem. Try turning off you Airport and used wired Ethernet and see if it still freeze. There maybe a problem with some of the MacBook Pro 15" Mid 2012 Airports or worst case Logic Board.

  • Shootist007 Level 6 (16,660 points)

    iambrainz wrote:

     

    UPDATE..
    I returned the first MacBook Pro that was having the freezing issue. Apple replaced it, the new one has been running quite flawless, no issues at all. I strongly recommend that you all return the faulty systems and get a brand new one if its within the 14 days purchase date.

    +1 & +2 & 3 on that.

     

    There is no reason for any one to buy any computer from any manufacturer and have it freeze and lock up. Take it, Send it, Back for a refund and get another New computer.

  • iambrainz Level 1 (0 points)

    Airplai wrote:

     

    I have the same machine as well. Same problem. Try turning off you Airport and used wired Ethernet and see if it still freeze. There maybe a problem with some of the MacBook Pro 15" Mid 2012 Airports or worst case Logic Board.

     

    I noticed this as well, but couldn't live with that. Have u reported it to Apple?

  • daftjunk Level 1 (0 points)

    I brought my MBP back the same day that I made my post and apple instantly replaced my machine. Very happy with the customer service, though now I'm experiencing a different issue with this machine. May have to make yet another trip back to the store (40mi).

  • Airplai Level 1 (0 points)

    I did. Because I live in Jamaica everything take about a week. Should have a new machine by Wednesday.

  • Patopipp Level 1 (10 points)

    I live in Argentina, no Apple stores, just premium reseller, they only sell MBA over here, but if I need a hardware replacement they ship it for me but it takes 90days. Since I installed ML I didn't have any more problems.

  • zeleton Level 1 (0 points)

    it's a gpu problem. i hope not to be a hardware problem. My mbp mid 2012 work just fine. It's only freeze when i plug a 27 dell u2713h 2560X1440. Its work but when change the display output from monitor then mbp freeze.

  • nravuru Level 1 (0 points)

    Hi Patopipp. Is your problem with Mac Pro resolved? I have the same problem with my Macbook Pro 13'' (mid 2012) model. I no longer live in US and my 1 yr warranty has recently got expired. Not sure what to do now as the Apple spare parts and service is way too expensive.

  • Josimars Level 1 (0 points)

    Do you still have your macbook pro. As a fellow yard man. I just picked up a 15 inch pro retina with 1TB ssd and 16 GB ram. It cost me a pretty penny but I needed a refresh after 8rys using a DELL desktop.. I see u have a lot of clients.

  • Kien2 Level 1 (0 points)

    Well. I am having the WORST experience ever in all of my life with a purchase.

    MacBook Pro (13-inch, Mid 2012) (still in warranty) :

    1) HD ( I suppose) clicking randomly

    2) display artifacts. 

    3) randomly restarts.

     

    Apple in Stratford, London tested it and they denied any issue- although I showed them many videos that I recorded.

    The technician said it's maybe for a software fault that I installed and he also tried to say that I have cracked software on my machine..just because I use LittleSnich for MY PRIVACY. That's absolutely crazy. He said "our test always find the issues, if not, there's no issues"

    And here the best part : You know what I have found in my machine when I turned on at home?

    they downloaded SMCFanControl to test the fan, a freeware, I wonder how good is the apple test software if they needed to download SMCfanControl.

     

    Now my mac is empty, the tech said not restore it..I mean.

     

    Is that a good customer service?

  • littlekid440 Level 1 (0 points)

    I have a macbook pro 13 inch mid 2012.

    For the past 3 weeks I have been having problems with it freezing - restarting - not booting properly - freezing when moving it from one place to another - random lines on screen and so on....

  • littlekid440 Level 1 (0 points)

    Definitely believed it to be a hardware issue since it happened often when moving the laptop or touching it in the wrong place.

    Couldn't track down what the problem was then I removed the coolong fan and sure enough there was a thick amount of dust on the inside of the fan exhaust. So thick I was sure it was foam at first. Cleaned it off and still same issue.

     

    Then I popped open all the snap on and ribbon connectors (HDD - Optical drive - wifi connectors - display ribbon connector) and blew it clean. Popped it all back in place and now it's working fine. It has been 3 days now and so far so good.

     

    If this does not work for you try disconnecting all but the hard disk connector and see if it works. If not then try booting from USB. It could have been something that shorted out or it could just be a lucky fix isolated to just my device but its worth a try!

    Good luck!

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