I cannot update apps for my macbook air.

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I cannot update apps for my macbook air.

when I try to update the apps for my macbook air all that happens is that I am asked for my password, I type it in click on update all (I have also tried clicking on individual updates), and then that circle thing appears to go round and round endlessly. Nothing gets updated. I looked to see if I could update through itunes and there are no apps or updates for my macbook there. I have also clicked on the apple logo in the top left of the screen for updates and all my soft ware is up to date.

Can anyone suggest what I should do to get the 5 updates done?

thanks

MacBook Air

Posted on Jun 14, 2012 10:46 AM

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Answer 1

Jun 14, 2012 11:33 AM in response to dukkhagogo

Hi ...

If you have security software (anti virus) installed, disable that before downloading updates.

that I am asked for my password, I type it in click on update all (I have also tried clicking on individual updates), and then that circle thing appears to go round and round endlessly. Nothing gets updated

Try "resetting" your Apple ID password > Apple - My Apple ID

And other types of third party software other then anti virus can preent updates from downloading > Mac App Store: Sign in sheet does not appear, or does not accept typed text

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Answer 2

dukkhagogo Author

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Jun 15, 2012 2:33 PM in response to Carolyn Samit

thanks i tried that after your suggestion, but no difference alas. I also followed some other advice and finished off partially installed apps. There were 3 of these. But still the apps wont update 😟

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