Previous 1 2 3 Next 142 Replies Latest reply: Sep 30, 2012 12:40 PM by Juliushv Branched to a new discussion.
ccrosby94 Level 1 Level 1 (0 points)

I recently purchased a mid-2012 MacBook Pro (15-inch, 2.3 GHz, non-retina) and I have been receiving Kernel Panic error messages. The screen goes black with white text in multiple languages warning me to shut down my computer and the computer freezes.

 

I have called Apple customer service multiple times. We tried multiple things, including wipe the hard drive and reinstall OS X Lion, but I still get Kernel Panics.

 

One thing I did notice in the "send to Apple" report is that it mentions Google Chrome. It seems whenever I do get a Kernel Panic I am using Chrome.

 

So, my question is, has anyone else gotten a Kernel Panic who owns the new MacBook Pro?

 

Here are the applications I have installed (besides the default Apple ones):

  • Coda 2
  • Final Cut Pro X
  • Twitter
  • Google Chrome

 

Right now, as suggested by the second Apple associate, I uninstalled Google Chrome, to see if that was the cause. She says that it could be related to that or from a software update (which I doubt considering I have yet to install any updates since I reinstalled Lion).

 

Anyone else have the same issue? Thank you for your help.

  • Shootist007 Level 6 Level 6 (16,650 points)

    My suggestion is to stop fooling with it and take it back for a Full Refund. You have 14 days to do that No Questions Asked. And then buy another NEW unit. It should not be giving you kernel panics. There is a hardware problem of some type.

     

    I use Chrome on a 2011 model and have never had a kernel panic. It is not Chrome. It is the hardware in that particular Mac.

  • ccrosby94 Level 1 Level 1 (0 points)

    I was thinking of calling up my local Apple store and seeing if they would swap it out for me. But the Apple associate told me that other 2012 MacBook Pro owners were receiving a similar problem.

     

    I don't think it's Google Chome either, I have Chrome installed on my iMac and haven't received any issues.

  • Shootist007 Level 6 Level 6 (16,650 points)

    Whether other 2012 owner are having the same problems or not doesn't matter your system is not right and needs to go back. That is the bottom line. Even if others are having the same problem that does not exuse a Brand New computer from not working properly.

     

    If after you take it back and get another and if the same thing happens then take that one back and get another refund and use what you were using before until Apple straightens the problem out.

     

    Actually if many others were having this problem there would be posts all over the net about it. IIRC your post is the first one I've read about KPs right out of the box on the new models.

  • ccrosby94 Level 1 Level 1 (0 points)

    Hmm okay thanks. I'll go do that. But I'll leave this forum as unsolved in case anyone else experiences this issue.

  • legend468 Level 1 Level 1 (0 points)

    Same happened to me today, although I will admit that I was also running Chrome at the time of the panic. My machine has been acting kinda laggy all day, so it may have something to do with that...

  • legend468 Level 1 Level 1 (0 points)

    Here is a crash Log.

     

     

    Interval Since Last Panic Report:  89460 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    9945492D-41FF-4491-B8C7-D9D40DF30E64

     

     

    Thu Jun 14 17:08:57 2012

    panic(cpu 6 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f824d8a01, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000400020ba2, CR3: 0x0000000037bec01b, CR4: 0x00000000001606e0

    RAX: 0xffffff7f824d8ad4, RBX: 0x0000000000000077, RCX: 0x0000000400020b9a, RDX: 0x000000000034b567

    RSP: 0xffffff80808739c0, RBP: 0xffffff80808739d0, RSI: 0xffffff800e56c400, RDI: 0xffffff800dbc2000

    R8:  0x0000000000000075, R9:  0xffffff7f82530150, R10: 0xffffff808087393c, R11: 0xffffff8080873940

    R12: 0xffffff800f40aa88, R13: 0xffffff800dbc2000, R14: 0xffffff806b7ad000, R15: 0xffffff800dbc2000

    RFL: 0x0000000000010286, RIP: 0xffffff7f824d8a01, CS:  0x0000000000000008, SS:  0x0000000000000010

    CR2: 0x0000000400020ba2, Error code: 0x0000000000000002, Faulting CPU: 0x6

     

     

    Backtrace (CPU 6), Frame : Return Address

    0xffffff8080873670 : 0xffffff8000220792

    0xffffff80808736f0 : 0xffffff80002c4794

    0xffffff80808738a0 : 0xffffff80002da1bd

    0xffffff80808738c0 : 0xffffff7f824d8a01

    0xffffff80808739d0 : 0xffffff7f824dcf3f

    0xffffff8080873b00 : 0xffffff7f824d9efc

    0xffffff8080873b60 : 0xffffff800065517e

    0xffffff8080873b80 : 0xffffff8000655a5a

    0xffffff8080873be0 : 0xffffff80006561fb

    0xffffff8080873d20 : 0xffffff80002a3ef8

    0xffffff8080873e20 : 0xffffff8000223096

    0xffffff8080873e50 : 0xffffff80002148a9

    0xffffff8080873eb0 : 0xffffff800021bbd8

    0xffffff8080873f10 : 0xffffff80002af140

    0xffffff8080873fb0 : 0xffffff80002da7be

          Kernel Extensions in backtrace:

             com.apple.driver.AppleIntelHD4000Graphics(7.2)[ECB872F0-8E43-3509-9952-54E37ACA DD58]@0xffffff7f824d0000->0xffffff7f82533fff

                dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f808c7000

                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xff ffff7f8092b000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0 xffffff7f808f2000

     

     

    BSD process name corresponding to current thread: Google Chrome He

     

     

    Mac OS version:

    11D2097

     

     

    Kernel version:

    Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64

    Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01

    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

     

     

    System uptime in nanoseconds: 30847109394700

    last loaded kext at 16182853400472: com.apple.driver.AppleUSBCDC          4.1.17 (addr 0xffffff7f8077d000, size 16384)

    last unloaded kext at 16303990091319: com.apple.driver.AppleUSBCDC          4.1.17 (addr 0xffffff7f8077d000, size 12288)

    loaded kexts:

    com.apple.filesystems.smbfs          1.7.0

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.filesystems.ntfs          3.10

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AGPM          100.12.63

    com.apple.driver.X86PlatformShim          5.0.0d0

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.driver.AppleHDA          2.2.0f3

    com.apple.driver.AppleMikeyDriver          2.2.0f3

    com.apple.driver.AudioAUUC          1.59

    com.apple.driver.AppleIntelHD4000Graphics          7.2.0

    com.apple.driver.SMCMotionSensor          3.0.2d6

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AppleSMCPDRC          5.0.0d0

    com.apple.GeForce          7.2.0

    com.apple.iokit.IOBluetoothSerialManager          4.0.4f15

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.driver.AudioIPCDriver          1.2.2

    com.apple.driver.AppleSMCLMU          2.0.1d2

    com.apple.driver.AppleMuxControl          3.1.20

    com.apple.driver.ApplePolicyControl          3.1.20

    com.apple.driver.AppleLPC          1.5.8

    com.apple.driver.AppleMCCSControl          1.0.28

    com.apple.driver.AppleIntelFramebufferCapri          7.2.0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AppleUSBTCButtons          227.4.2

    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.4f15

    com.apple.driver.AppleUSBTCKeyboard          227.4.2

    com.apple.driver.AppleIRController          312

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          33

    com.apple.iokit.SCSITaskUserClient          3.2.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCISerialATAPI          2.0.3

    com.apple.iokit.IOAHCIBlockStorage          2.0.3

    com.apple.driver.AppleFWOHCI          4.8.9

    com.apple.driver.AirPort.Brcm4331          530.4.18

    com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2

    com.apple.driver.AppleUSBHub          5.0.0

    com.apple.driver.AppleEFINVRAM          1.5.0

    com.apple.driver.AppleAHCIPort          2.3.0

    com.apple.driver.AppleSDXC          1.2.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleUSBEHCI          5.0.0

    com.apple.driver.AppleUSBXHCI          1.0.0

    com.apple.driver.AppleACPIButtons          1.5

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.6

    com.apple.driver.AppleSMBIOS          1.8

    com.apple.driver.AppleACPIEC          1.5

    com.apple.driver.AppleAPIC          1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0

    com.apple.nke.applicationfirewall          3.2.30

    com.apple.security.quarantine          1.1

    com.apple.driver.AppleIntelCPUPowerManagement          193.0.0

    com.apple.driver.DspFuncLib          2.2.0f3

    com.apple.iokit.IOSurface          80.0.2

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.iokit.IOFireWireIP          2.2.4

    com.apple.iokit.IOAudioFamily          1.8.6fc16

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleHDAController          2.2.0f3

    com.apple.iokit.IOHDAFamily          2.2.0f3

    com.apple.driver.AppleGraphicsControl          3.1.20

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleBacklightExpert          1.0.3

    com.apple.driver.X86PlatformPlugin          5.1.0d16

    com.apple.driver.AppleSMC          3.1.3d7

    com.apple.driver.IOPlatformPluginFamily          5.1.0d17

    com.apple.nvidia.nvGK100hal          7.2.0

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.NVDAResman          7.2.0

    com.apple.iokit.IONDRVSupport          2.3.4

    com.apple.iokit.IOGraphicsFamily          2.3.4

    com.apple.kext.triggers          1.0

    com.apple.driver.AppleUSBBluetoothHCIController          4.0.4f15

    com.apple.iokit.IOBluetoothFamily          4.0.4f15

    com.apple.driver.AppleUSBMultitouch          230.3.3

    com.apple.driver.AppleThunderboltDPInAdapter          1.8.1

    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.1

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.4

    com.apple.iokit.IOUSBHIDDriver          5.0.0

    com.apple.driver.AppleUSBMergeNub          5.0.0

    com.apple.driver.AppleUSBComposite          5.0.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0

    com.apple.iokit.IOBDStorageFamily          1.6

    com.apple.iokit.IODVDStorageFamily          1.7

    com.apple.iokit.IOCDStorageFamily          1.7

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0

    com.apple.driver.AppleThunderboltNHI          1.5.5

    com.apple.iokit.IOThunderboltFamily          2.0.0

    com.apple.iokit.IOFireWireFamily          4.4.5

    com.apple.iokit.IO80211Family          420.3

    com.apple.iokit.IOEthernetAVBController          1.0.1b1

    com.apple.iokit.IONetworkingFamily          2.1

    com.apple.iokit.IOUSBUserClient          5.0.0

    com.apple.iokit.IOAHCIFamily          2.0.8

    com.apple.iokit.IOUSBFamily          5.0.0

    com.apple.driver.AppleEFIRuntime          1.5.0

    com.apple.iokit.IOHIDFamily          1.7.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          177.3

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          331.3

    com.apple.iokit.IOStorageFamily          1.7.1

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.5

    com.apple.iokit.IOPCIFamily          2.6.8

    com.apple.iokit.IOACPIFamily          1.4

    System Profile:

    Model: MacBookPro9,1, BootROM MBP91.00D3.B02, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, SMC 2.1f170

    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.4.18)

    Bluetooth: Version 4.0.4f15, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Ethernet, Ethernet, en0

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-8A8, 7.97 GB

    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

    USB Device: G500, 0x046d  (Logitech Inc.), 0xc068, 0x14100000 / 1

  • ccrosby94 Level 1 Level 1 (0 points)

    Mine is similar...

     

    Crash log:

     

    Interval Since Last Panic Report:  1051 sec

    Panics Since Last Report:          1

    Anonymous UUID:                    885A8CEC-7DEA-4F0A-8577-68C3BD79194D

     

    Thu Jun 14 14:58:10 2012

    panic(cpu 2 caller 0xffffff80002c4794): Kernel trap at 0xffffff7f823f3a01, type 14=page fault, registers:

    CR0: 0x0000000080010033, CR2: 0x0000000000000008, CR3: 0x000000004c63f035, CR4: 0x00000000001606e0

    RAX: 0xffffff7f823f3ad4, RBX: 0x0000000000000077, RCX: 0x0000000000000000, RDX: 0x000000000012aca2

    RSP: 0xffffff80933bb9c0, RBP: 0xffffff80933bb9d0, RSI: 0xffffff800d6c4800, RDI: 0xffffff8012a9d000

    R8:  0x0000000000000075, R9:  0xffffff7f8244b150, R10: 0xffffff80933bb93c, R11: 0xffffff80933bb940

    R12: 0xffffff800dea1b88, R13: 0xffffff8012a9d000, R14: 0xffffff806b631000, R15: 0xffffff8012a9d000

    RFL: 0x0000000000010286, RIP: 0xffffff7f823f3a01, CS:  0x0000000000000008, SS:  0x0000000000000010

    CR2: 0x0000000000000008, Error code: 0x0000000000000002, Faulting CPU: 0x2

     

    Backtrace (CPU 2), Frame : Return Address

    0xffffff80933bb670 : 0xffffff8000220792

    0xffffff80933bb6f0 : 0xffffff80002c4794

    0xffffff80933bb8a0 : 0xffffff80002da1bd

    0xffffff80933bb8c0 : 0xffffff7f823f3a01

    0xffffff80933bb9d0 : 0xffffff7f823f7f3f

    0xffffff80933bbb00 : 0xffffff7f823f4efc

    0xffffff80933bbb60 : 0xffffff800065517e

    0xffffff80933bbb80 : 0xffffff8000655a5a

    0xffffff80933bbbe0 : 0xffffff80006561fb

    0xffffff80933bbd20 : 0xffffff80002a3ef8

    0xffffff80933bbe20 : 0xffffff8000223096

    0xffffff80933bbe50 : 0xffffff80002148a9

    0xffffff80933bbeb0 : 0xffffff800021bbd8

    0xffffff80933bbf10 : 0xffffff80002af140

    0xffffff80933bbfb0 : 0xffffff80002da7be

          Kernel Extensions in backtrace:

             com.apple.driver.AppleIntelHD4000Graphics(7.2)[ECB872F0-8E43-3509-9952-54E37ACA DD58]@0xffffff7f823eb000->0xffffff7f8244efff

                dependency: com.apple.iokit.IOPCIFamily(2.6.8)[F63D4ABE-42DA-33EF-BADD-3415B0CB0179]@0xffff ff7f80844000

                dependency: com.apple.iokit.IONDRVSupport(2.3.4)[B8808BF9-5767-3C61-BE08-880BEF509889]@0xff ffff7f808a8000

                dependency: com.apple.iokit.IOGraphicsFamily(2.3.4)[AC9E8F66-3DD7-3047-9B36-D914DC7C4A53]@0 xffffff7f8086f000

     

    BSD process name corresponding to current thread: Google Chrome He

     

    Mac OS version:

    11D2097

     

    Kernel version:

    Darwin Kernel Version 11.3.1: Thu Feb 16 19:05:38 PST 2012; root:xnu-1699.25.42~1/RELEASE_X86_64

    Kernel UUID: CA8A35C4-935B-3165-B79D-3D7FE9279A01

    System model name: MacBookPro9,1 (Mac-4B7AC7E43945597E)

     

    System uptime in nanoseconds: 4224560762291

    last loaded kext at 263875817497: com.apple.filesystems.smbfs          1.7.0 (addr 0xffffff7f80792000, size 241664)

    last unloaded kext at 228902163126: com.apple.driver.AppleUSBTCKeyEventDriver          227.4.2 (addr 0xffffff7f82226000, size 8192)

    loaded kexts:

    com.apple.filesystems.smbfs          1.7.0

    com.apple.driver.AppleHWSensor          1.9.5d0

    com.apple.filesystems.autofs          3.0

    com.apple.driver.AGPM          100.12.63

    com.apple.driver.X86PlatformShim          5.0.0d0

    com.apple.driver.AudioAUUC          1.59

    com.apple.driver.AppleMikeyHIDDriver          122

    com.apple.driver.AppleHDA          2.2.0f3

    com.apple.driver.AppleUpstreamUserClient          3.5.9

    com.apple.driver.AppleMikeyDriver          2.2.0f3

    com.apple.driver.AppleIntelHD4000Graphics          7.2.0

    com.apple.iokit.IOUserEthernet          1.0.0d1

    com.apple.driver.AppleSMCPDRC          5.0.0d0

    com.apple.iokit.IOBluetoothSerialManager          4.0.4f15

    com.apple.Dont_Steal_Mac_OS_X          7.0.0

    com.apple.GeForce          7.2.0

    com.apple.driver.AppleSMCLMU          2.0.1d2

    com.apple.driver.AudioIPCDriver          1.2.2

    com.apple.driver.AppleMuxControl          3.1.20

    com.apple.driver.ApplePolicyControl          3.1.20

    com.apple.driver.AppleLPC          1.5.8

    com.apple.driver.AppleMCCSControl          1.0.28

    com.apple.driver.AppleIntelFramebufferCapri          7.2.0

    com.apple.driver.SMCMotionSensor          3.0.2d6

    com.apple.driver.AppleUSBTCButtons          227.4.2

    com.apple.driver.BroadcomUSBBluetoothHCIController          4.0.4f15

    com.apple.driver.AppleUSBTCKeyboard          227.4.2

    com.apple.driver.AppleIRController          312

    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless          1.0.0d1

    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib          1.0.0d1

    com.apple.BootCache          33

    com.apple.iokit.SCSITaskUserClient          3.2.0

    com.apple.driver.XsanFilter          404

    com.apple.iokit.IOAHCISerialATAPI          2.0.3

    com.apple.iokit.IOAHCIBlockStorage          2.0.3

    com.apple.driver.AppleFWOHCI          4.8.9

    com.apple.driver.AirPort.Brcm4331          530.4.18

    com.apple.driver.AppleSDXC          1.2.0

    com.apple.iokit.AppleBCM5701Ethernet          3.1.2b2

    com.apple.driver.AppleUSBHub          5.0.0

    com.apple.driver.AppleSmartBatteryManager          161.0.0

    com.apple.driver.AppleEFINVRAM          1.5.0

    com.apple.driver.AppleAHCIPort          2.3.0

    com.apple.driver.AppleUSBEHCI          5.0.0

    com.apple.driver.AppleUSBXHCI          1.0.0

    com.apple.driver.AppleACPIButtons          1.5

    com.apple.driver.AppleRTC          1.5

    com.apple.driver.AppleHPET          1.6

    com.apple.driver.AppleSMBIOS          1.8

    com.apple.driver.AppleACPIEC          1.5

    com.apple.driver.AppleAPIC          1.5

    com.apple.driver.AppleIntelCPUPowerManagementClient          193.0.0

    com.apple.nke.applicationfirewall          3.2.30

    com.apple.security.quarantine          1.1

    com.apple.driver.AppleIntelCPUPowerManagement          193.0.0

    com.apple.kext.triggers          1.0

    com.apple.driver.DspFuncLib          2.2.0f3

    com.apple.iokit.IOSurface          80.0.2

    com.apple.iokit.IOSerialFamily          10.0.5

    com.apple.iokit.IOFireWireIP          2.2.4

    com.apple.iokit.IOAudioFamily          1.8.6fc16

    com.apple.kext.OSvKernDSPLib          1.3

    com.apple.driver.AppleHDAController          2.2.0f3

    com.apple.iokit.IOHDAFamily          2.2.0f3

    com.apple.driver.AppleGraphicsControl          3.1.20

    com.apple.driver.AppleSMBusPCI          1.0.10d0

    com.apple.driver.AppleBacklightExpert          1.0.3

    com.apple.driver.X86PlatformPlugin          5.1.0d16

    com.apple.driver.IOPlatformPluginFamily          5.1.0d17

    com.apple.nvidia.nvGK100hal          7.2.0

    com.apple.driver.AppleSMBusController          1.0.10d0

    com.apple.NVDAResman          7.2.0

    com.apple.iokit.IONDRVSupport          2.3.4

    com.apple.iokit.IOGraphicsFamily          2.3.4

    com.apple.driver.AppleSMC          3.1.3d7

    com.apple.driver.AppleUSBBluetoothHCIController          4.0.4f15

    com.apple.iokit.IOBluetoothFamily          4.0.4f15

    com.apple.driver.AppleUSBMultitouch          230.3.3

    com.apple.driver.AppleThunderboltDPInAdapter          1.8.1

    com.apple.driver.AppleThunderboltDPAdapterFamily          1.8.1

    com.apple.driver.AppleThunderboltPCIDownAdapter          1.2.4

    com.apple.iokit.IOUSBHIDDriver          5.0.0

    com.apple.driver.AppleUSBMergeNub          5.0.0

    com.apple.driver.AppleUSBComposite          5.0.0

    com.apple.iokit.IOSCSIMultimediaCommandsDevice          3.2.0

    com.apple.iokit.IOBDStorageFamily          1.6

    com.apple.iokit.IODVDStorageFamily          1.7

    com.apple.iokit.IOCDStorageFamily          1.7

    com.apple.iokit.IOSCSIArchitectureModelFamily          3.2.0

    com.apple.driver.AppleThunderboltNHI          1.5.5

    com.apple.iokit.IOThunderboltFamily          2.0.0

    com.apple.iokit.IOFireWireFamily          4.4.5

    com.apple.iokit.IO80211Family          420.3

    com.apple.iokit.IOEthernetAVBController          1.0.1b1

    com.apple.iokit.IONetworkingFamily          2.1

    com.apple.iokit.IOUSBUserClient          5.0.0

    com.apple.iokit.IOAHCIFamily          2.0.8

    com.apple.iokit.IOUSBFamily          5.0.0

    com.apple.driver.AppleEFIRuntime          1.5.0

    com.apple.iokit.IOHIDFamily          1.7.1

    com.apple.iokit.IOSMBusFamily          1.1

    com.apple.security.sandbox          177.3

    com.apple.kext.AppleMatch          1.0.0d1

    com.apple.security.TMSafetyNet          7

    com.apple.driver.DiskImages          331.3

    com.apple.iokit.IOStorageFamily          1.7.1

    com.apple.driver.AppleKeyStore          28.18

    com.apple.driver.AppleACPIPlatform          1.5

    com.apple.iokit.IOPCIFamily          2.6.8

    com.apple.iokit.IOACPIFamily          1.4

    Model: MacBookPro9,1, BootROM MBP91.00D3.B02, 4 processors, Intel Core i7, 2.3 GHz, 4 GB, SMC 2.1f170

    Graphics: NVIDIA GeForce GT 650M, NVIDIA GeForce GT 650M, PCIe, 512 MB

    Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 384 MB

    Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020

    Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333235533643465238432D50422020

    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.198.4.18)

    Bluetooth: Version 4.0.4f15, 2 service, 18 devices, 1 incoming serial ports

    Network Service: Wi-Fi, AirPort, en1

    Serial ATA Device: APPLE HDD HTS547550A9E384, 500.11 GB

    Serial ATA Device: MATSHITADVD-R   UJ-8A8

    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1a100000 / 2

    USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3

    USB Device: hub_device, 0x8087  (Intel Corporation), 0x0024, 0x1d100000 / 2

    USB Device: hub_device, 0x0424  (SMSC), 0x2513, 0x1d180000 / 3

    USB Device: BRCM20702 Hub, 0x0a5c  (Broadcom Corp.), 0x4500, 0x1d181000 / 6

    USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9

    USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 5

    USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 4

     

     

     

    It looks like both of ours say this:

     

    BSD process name corresponding to current thread: Google Chrome He

  • legend468 Level 1 Level 1 (0 points)

    Ya that's what I was thinking. This is the first time this has happened to me and I've had my laptop since Tuesday. I'm just worried something is wrong with my new $1800 laptop!

  • legend468 Level 1 Level 1 (0 points)

    And I ran an apple hardware test and nothing came up...

  • ccrosby94 Level 1 Level 1 (0 points)

    I thought I heard the associate I spoke to say that other MacBook Pro owners have been getting kernel panics because of software updates or something. So, we may not be alone.

  • Naekeo Level 1 Level 1 (0 points)

    I had a virtually identical report to this when using Canary Chrome on a new retina MBP. Hopefully Google will release a hotfix.

  • Shootist007 Level 6 Level 6 (16,650 points)

    Why is it Google's fault? Chrome runs on many systems, Windows Mac Linux, without any problems. But it is a Google/Chrome problem that the new Mac's get kernel panics? I don't think so. It is a Mac problem.

  • Naekeo Level 1 Level 1 (0 points)

    1) It doesn't have to be Google's "fault" for them to fix the error. I wasn't asserting a fault or blame, simply that they are the software manufacturer and Apple owns the platform - it is the job of Google to write their software for the OS and make sure it works. Just becuase it works on Windows and Linux means nothing about its stability on OSX.

     

    2) I would rather it be a google to fix issue (who release a new build of Chrome like every other week) than Apple, who is going to be focusing on Mountain Lion.

     

    Frankly, given the fact that chrome already has compatibility problems with the typography processing in OSX I wouldn't be surprised if they were already fixing this as part of compatibility for the new laptops.

  • legend468 Level 1 Level 1 (0 points)

    Alright so i'm hoping that this is a Chrome issue and not an issue with my machine. I have been using Safari sense and have had no more issues. I am currently running every program my laptop has on it in an attempt to see if it's a memory problem...

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