Previous 1 2 3 4 Next 133 Replies Latest reply: Apr 29, 2013 2:49 PM by EcoGreg Go to original post
  • changethursday Level 1 Level 1 (0 points)

    Yeah, it doesnt show up in there, but my USB 2 (powered) drive does.

     

    I also am using the correct cable and have updated all the drivers. Sounds like we've found a bit of an issue on the retina :/.

  • changethursday Level 1 Level 1 (0 points)

    Scratch that. it IS showing up:

     

    External USB 3.0:

     

      Product ID:          0xa006

      Vendor ID:          0x0480  (Toshiba America Info. Systems, Inc.)

      Version:           0.01

      Serial Number:          2011111610367

      Speed:          Up to 5 Gb/sec

      Manufacturer:          Toshiba

      Location ID:          0x14900000 / 1

      Current Available (mA):          900

      Current Required (mA):          224

     

    But, its just not loading. Works perfectly fine on other macs though. Just tested it.

  • StuartOnline Level 1 Level 1 (45 points)

    Here is the info from another USB3 drive. It also shows only 480MB speed.

     

    OWC Mercury On-The-Go Pro USB 3.0:

     

      Capacity:          750.16 GB (750,156,374,016 bytes)

      Removable Media:          Yes

      Detachable Drive:          Yes

      BSD Name:          disk3

      Product ID:          0xa0a1

      Vendor ID:          0x1e91

      Version:           1.00

      Serial Number:          12031163271E

      Speed:          Up to 480 Mb/sec

      Manufacturer:          Other World Computing

      Location ID:          0x1d120000 / 7

      Current Available (mA):          500

      Current Required (mA):          0

      Partition Map Type:          GPT (GUID Partition Table)

      S.M.A.R.T. status:          Not Supported

      Volumes:

    disk3s1:

      Capacity:          209.7 MB (209,715,200 bytes)

      BSD Name:          disk3s1

      Content:          EFI

    Aperture Travel Drive 1:

      Capacity:          749.81 GB (749,812,400,128 bytes)

      Available:          182.74 GB (182,742,257,664 bytes)

      Writable:          Yes

      File System:          Journaled HFS+

      BSD Name:          disk3s2

      Mount Point:          /Volumes/Aperture Travel Drive 1

      Content:          Apple_HFS

  • changethursday Level 1 Level 1 (0 points)

    Stuart, will your drive actually load where you can access the data? Im not even getting that.

  • StuartOnline Level 1 Level 1 (45 points)

    Hope we start seeing some solutions to this problem becase one factor that help in purchasing this system was the USB 3.

  • StuartOnline Level 1 Level 1 (45 points)

    Well now after rebooting the system these USB 3 Drive will not even connect (mount).

    There has to be so sort of issue here with the USB 3.

  • changethursday Level 1 Level 1 (0 points)

    are yours externally or bus powered drives?

  • StuartOnline Level 1 Level 1 (45 points)

    Portable Bus Powered drives.

  • changethursday Level 1 Level 1 (0 points)

    ok, same here. I notice our current readings are different. weird.

  • StuartOnline Level 1 Level 1 (45 points)

    Sure would like to see a posting from someone using this new MacBook Pro with Retina Display that has USB 3 working at the USB 3 speed.

  • StuartOnline Level 1 Level 1 (45 points)

    Here is the info for another USB 3 Drive (LaC

    This one alos only shows 480MB.

     

    So three different USB 3 drives and none run in high speed USB 3 mode with this new MacBook Pro.

     

    Rugged USB 3:

     

      Capacity:          500.11 GB (500,107,862,016 bytes)

      Removable Media:          Yes

      Detachable Drive:          Yes

      BSD Name:          disk3

      Product ID:          0x103e

      Vendor ID:          0x059f  (LaCie)

      Version:           0.02

      Serial Number:          670129f85f4c000000

      Speed:          Up to 480 Mb/sec

      Manufacturer:          LaCie

      Location ID:          0x1d120000 / 8

      Current Available (mA):          500

      Current Required (mA):          0

      Partition Map Type:          APM (Apple Partition Map)

      S.M.A.R.T. status:          Not Supported

      Volumes:

    disk3s1:

      Capacity:          32 KB (32,256 bytes)

      BSD Name:          disk3s1

      Content:          Apple_partition_map

    Lightroom Backup 2:

      Capacity:          499.97 GB (499,973,603,328 bytes)

      Available:          219 GB (219,000,446,976 bytes)

      Writable:          Yes

      File System:          Journaled HFS+

      BSD Name:          disk3s3

      Mount Point:          /Volumes/Lightroom Backup 2

      Content:          Apple_HFS

  • Shootist007 Level 6 Level 6 (16,645 points)

    This has been an issue with most of these USB powered drives. The new Mac's just don't put out enough power on the USB ports to power them completely. Even if they show up in Disk Utility or in the System Info they are not getting enough power to work correctly.

     

    You NEED a Y USB cable that can plug into both USB port to supply enough power so they work coeectly.

  • cls55 Level 1 Level 1 (0 points)

    I have a usb3, desktop external drive (with its own powersupply)...it was only recognized 2 times. I don't know if it was running usb3 or not, but the time machine backup was running pretty fast. Now even when I shutdown/power cycle I can't get the drive to show up. Drive works fine on windows computer.

  • changethursday Level 1 Level 1 (0 points)

    Well, these drives were perfectly fine on every other mac ive used, mostly macbook pros. I work for a event video company, so were very mobile and having to capture and edit from various drives, so we use bus powered. Never ever had a problem with these on those, except for g-drives, which are notoriously unreliable (and FW800 to boot :/)

     

    And, like I said before, cant really use a Y cable...there is only one USB port on each side of the retina MBP, so a Y cable wont reach, and it would use up both ports :/

  • Barry Fisher Level 3 Level 3 (655 points)

    Is there an Apple store close enough by? or some other outlet?  You might try taking it back and tryng your drive on other MBPs to see if it works and if maybe there's a glitch with your port. I wouldn't delay, if it's a design problem then you'll want time to decide if you want to keep it or not.  Also while there see if you can try your computer with a different 3.0 drive.  Maybe just narrow the problem down to either the drive, the computer or the design.

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