Previous 1 2 Next 17 Replies Latest reply: Oct 24, 2012 8:46 PM by i.steph
shinytriceratops Level 1 (0 points)

I decided it was time to resync the music on my iPhone since its been months. I begin the sync and after a minute or so, my iTunes suddenly does not recognize my iPhone and freezes. I honestly have no idea what happened but was undaunted.


OS is MS Windows 7 Home Premium 64 bit SP1


Now, after trying:   

- updating to iTunes 10.6.3, which stops installing after a popup saying "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services. With the options Abort Retry or Ignore. Retry does nothing. Ignore allows iTunes to install but it doesn't recognize my phone still which is all I care to use iTunes for.


- uninstalling all iTunes, Apple, Quicktime, and Bonjour software, which was difficult to do since you have to follow a particular order or else they wont actually uninstall.


- performing a registry clean using CC Cleaner


- wiping my compter's apple related Temp files in app data..


- restarting with a clean boot... updating all drivers.. updating windows..


I am becoming quite daunted.


I have done essentially every single thing I could find that might resolve this error. I restarted and tried again (this is the third or maybe four time) and it still will not install.

I cannot get any third party software to recognize the phone either since I need that Apple Mobile Device. I could always sync my library with Spotify but that's cumbersome and makes me not like my beautiful iPhone.


Any help would be AMAZING. I've run out of ideas.

iPhone 4, iOS 5.1.1
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