10 Replies Latest reply: Feb 23, 2013 1:20 AM by Kenichi Watanabe Branched to a new discussion.
dansh95 Level 1 (0 points)

I connected my iPod Shuffle 2nd Generation to my PC but it won't show in itunes, but his status light flash 3 times... what should i do?

iPod shuffle, Windows 7
  • Kenichi Watanabe Level 7 (33,121 points)

    If this worked before but is not working now for some reason, you can try this procedure to reset the iPod shuffle




    Then, shut down your computer (power off) and start it up, with iPod shuffle NOT connected.  Run iTunes.  Then, try connecting the iPod shuffle again.


    If this is the first time you are connecting this iPod shuffle to this computer, or if you did the above and it did not help, please post back.

  • dansh95 Level 1 (0 points)

    I tried 100 times but it still doesn`t work

  • Kenichi Watanabe Level 7 (33,121 points)

    So, is this something that worked before and is not working now for some reason?  Or is this the first time you are connecting this iPod shuffle to this computer?


    When you look at the Windows device manager with the iPod connected, does it appear there?

  • dansh95 Level 1 (0 points)

    it worked but now it don`t work and i don`t know the reasons... no it doesn`t

  • Kenichi Watanabe Level 7 (33,121 points)

    Since it worked before and does not now, it is probably not a problem on the computer end (unless you did something recently like a system re-install).  But be sure to try another USB port, and if you are using a USB hub, try it connected directly to the computer.


    Since it does not appear in iTunes or in Windows device manager, it seems like the connection is not working.  That could mean the USB cable/dock may have gone bad.  Or that the connection point on the iPod shuffle is not working properly.


    If you have an Apple Store nearby, you could make a reservation at the Genius Bar.  Have them try it with a cable they have, and with any additional testing/maintenance software they may have.

  • RaulCGB Level 1 (0 points)

    I had the same problem with my mac and my pc.



    The solution was just download the itunes again...

    ...probably some indetectable error occurs when we click on update... maybe...






    this is my sugestion, go to the itunes tab and download the software from the apple site.



    I hope it be usefull.

  • RaulCGB Level 1 (0 points)

    correcting ... works only once and no more.

    The ipod just keeps flashing orange light.



  • Kenichi Watanabe Level 7 (33,121 points)

    "Flashing orange light" by itself does not mean there is a problem.  It means "do not disconnect" iPod without first ejecting it in iTunes, because the iPod's "disk" (storage) is in use.  This usually happens (continuously) if you have disk use enabled (and also manually manage music on some iPods).

  • yaffmaster Level 1 (0 points)

    My iPod has the same problem as RaulCGB--it used to work fine. Now when i plug it into my computer, the shuffle blinks orange ONLY. I never set it up as a "disk" storage. And since it doesn't show up in iTunes I cannot check the settings. I unplug it and it works fine (I can listen to songs) but since I can't connect it to iTunes I cannot change up the songs.


    I've tried plugging into 2 different Macs but the same blinking orange light. Very annoying!


    This problem came about in the last year...

  • Kenichi Watanabe Level 7 (33,121 points)

    Since you use a Mac, what happens when the shuffle is connected to USB and you run Disk Utility?  Does the shuffle's "disk" appear in the Disk Utility sidebar?


    If this is a 1st or 2nd gen shuffle, you can try using the iPod Reset Utility




    (Only for 1st or 2nd gen shuffle.  Only runs on Macs and Windows XP or earlier.)