iPod Touch screen won't respond, even after attempting to restart it.

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iPod Touch screen won't respond, even after attempting to restart it.

While I was editing my artwork for my iPod Touch, iTunes froze on me and my iPod Touch went black and would not respond. I ended iTunes process with Task Manager and I unhooked my iPod Touch from my computer. The screen on the iPod is still black and will not respond at my attempt at restarting it. I even tried plugging it into a different computer and tried just charging it from the outlet on my wall (even though my iPod was not even close to dying) but nothing has worked and it still stays black...I need help! I don't know what to do and I'm sad that nothing has worked...

iPod touch, iOS 5.1.1, 4th Generation

Posted on Jun 14, 2012 11:47 PM

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Answer 1

Mac-Medic

Level 6

17,301 points

Jun 15, 2012 12:21 AM in response to Neeka-desu

Try a hard reset by holding the buttons at least 15 seconds. If that does not work, put it in DFU Mode and Restore.

Basic troubleshooting steps

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Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
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Answer 2

Neeka-desu Author

Level 1

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Jun 15, 2012 12:35 AM in response to Mac-Medic

How do you put it in DFU Mode?

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Answer 3

Mac-Medic

Level 6

17,301 points

Jun 15, 2012 12:35 AM in response to Neeka-desu

There is a video in the link below that shows you how.

Basic troubleshooting steps

17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

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Answer 4

Neeka-desu Author

Level 1

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Jun 15, 2012 12:38 AM in response to Mac-Medic

Ok, will try this...hopefully it works.

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Answer 5

Neeka-desu Author

Level 1

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Jun 15, 2012 12:43 AM in response to Mac-Medic

Ok, well I tried plugging it back into my computer while iTunes was on, but iTunes did not detect my iPod...I still tried the steps the person on the video did but iTunes still didn't detect any device. My iPod is still black and won't respond to anything I've done 😟

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Answer 6

lllaass

Level 10

210,513 points

Jun 15, 2012 4:59 AM in response to Neeka-desu

Try placing the iPod in Recovery mode and then restoring.

If not successful then time for an appointment at the Genius Bar of an Apple store.

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Answer 7

Neeka-desu Author

Level 1

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Jun 15, 2012 7:22 AM in response to lllaass

It didn't work >.< I couldn't even do step two because since the display is still black, I can't tell if I it's on/off. Holding down any combination of buttons won't do anything to the iPod...it still is just this black screen. But even know I couldn't tell if it was on/off I still tried the rest of the steps...but nothing worked. Guess I'm going to an Apple store but who knows when that'll be since the nearest one is like an hour away 😠

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