HT201581: Find your Mac's serial number in About This Mac or System Information

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jamaan123
Level 1 (0 points)

Q: audio

I bought an ipod touch two weeks ago and I am facing a problem with audio there is no voice at all only when I put the headset. 

iPod touch (4th generation), iOS 5.1.1

Posted on Jun 15, 2012 5:15 AM

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jamaan123

Q: audio

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  • by Kenichi Watanabe,

    Kenichi Watanabe Kenichi Watanabe Jun 15, 2012 3:07 PM in response to jamaan123
    Level 8 (40,259 points)
    Mac OS X
    Jun 15, 2012 3:07 PM in response to jamaan123

    If this is brand new iPod touch purchased two weeks ago, and there is an Apple Store nearby, you should make an appointment at the Genius Bar and take it there.  Otherwise, you can contact Apple through the link at the bottom right corner of this window.

     

    If you have another set of headphones (any type with same connector), you should try it with your iPod touch.

     

    You should also try restarting or resetting the iPod touch

     

    http://support.apple.com/kb/HT1430