HT201587: About download times for the iTunes Store purchases and rentals

Learn about About download times for the iTunes Store purchases and rentals
Rowan83
Level 1 (0 points)

Q: iTunes downloads are extremely slow

My Internet is working fine with other sites but rental movies that used to take 1 hr to down load are now taking days. What can I do to get back to my old download speeds?

Posted on Jun 15, 2012 7:23 AM

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Rowan83

Q: iTunes downloads are extremely slow

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  • by Michele Gardner,

    Michele Gardner Michele Gardner Jun 22, 2012 11:51 AM in response to Rowan83
    Level 2 (391 points)
    Jun 22, 2012 11:51 AM in response to Rowan83

    I'm going to post this in several threads.  I hate doing that so I apologize but I hope more people can see this as it very well may be the issue for many.

     

    Six months ago I had a very similar issue to the one I just started having in the past couple days.  My speed tests were great and I have a 10Mbit DSL connection.  Downloads from what appeared to be anywhere were great except from Apple. Apple said there was no problem.  My ISP said there was no problem.  I was very persistant with my ISP though and after a month of my ISP insisting there wasn't a problem or that the problem was me or Apple, they finally found a problem on what they called their DS3 going back to the Main Switch on my Line Group.

     

    So back to the past couple of days.  Same problem.  Today I contacted the person I was in talking with six months ago at my ISP to see if it's on their end.  They just got back to me that it was indeed their DS3 again.  My download speed from Apple is back to normal.  Very odd that I was only seeing an issue with Apple's servers though.