HT4528: Verizon online supportLearn about Verizon online support
Currently Being ModeratedJun 15, 2012 9:17 AM (in response to susan152)
That depends on what you mean by "work".
If you are a Verizon customer in good standing, you can either have them activate International roaming on the Verizon SIM in the 4S or ask them to unlock the SIM slot for International SIM cards. It still requires that you maintain Verizon service.
Currently Being ModeratedJun 15, 2012 1:39 PM (in response to KiltedTim)
Thanks for your help with this issue
Currently Being ModeratedJun 15, 2012 2:34 PM (in response to KiltedTim)
It still requires that you maintain Verizon service.
According to Verizon's Global Support team, the phone will remain unlocked even if you cancel service. It will still not work on GSM networks in the U.S. but should continue to work outside of the U.S. I asked this afternoon when I requested the unlock on my phone.
Currently Being ModeratedJun 15, 2012 2:47 PM (in response to Meg St._Clair)
Thanks. I'll keep that in mind. Verizon seems to have 'changed their story' on this a few times since the 4S was released. Makes me wonder if they actually know what happens...
Currently Being ModeratedJun 15, 2012 2:53 PM (in response to KiltedTim)
My experience with their custome service has generally been good and the answers generally accurate. I know that they did change the requirement that phone roam on CDMA, if available. Apple added a switch to turn that off in 5.1. I don't know if that counts as "changing their story" or simply deciding it made for fewer unhappy customers.
The nice man in Global Support gave me a couple of disclaimers (only one unlock per number per year and Verizon would not be responsible for any customer/technical support while I was using a different SIM). The whole process was quick and painless.