Why can I not delete emails from my iPad

Why can't I delete emails from my iPad.

iPad

Posted on Jun 15, 2012 1:59 PM

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Posted on Jun 15, 2012 2:06 PM

What happens when you try ?


If you get a 'cannot be moved to trash' message then try going into Settings > Mail, Contacts, Calendars ; select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it ; come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.


If you get a different message ... ?

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Jun 15, 2012 2:06 PM in response to Cupgolfer

What happens when you try ?


If you get a 'cannot be moved to trash' message then try going into Settings > Mail, Contacts, Calendars ; select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it ; come out of that series of popups by tapping on the relevant buttons at the top of them and then see if you can delete emails.


If you get a different message ... ?

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May 28, 2017 8:04 AM in response to King_Penguin

It has rectified itself. I turned off the email account for 24 hrs, and this morning when I turned it back on, those pesky emails that wouldn't delete were gone.


The the other route I was going to try was your suggestion to completely delete account, and then reload it back onto my iPad. If problem returns, thats the procedure I'm going to use.

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Jul 28, 2012 1:44 AM in response to Cupgolfer

Go to 'settings'>''mail,contact,calendars' and in the settings box for 'mail' make sure the 'Ask before deleting' is set to ON. Next time you try to delete an email, whether using EDIT tab in inbox or trash icon in an opened email, it will come up with a big red box saying 'Delete Email' which you click/tap and hey presto the email will be removed!

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May 27, 2017 7:50 AM in response to King_Penguin

Thanks for your prompt reply. You stated "Settings > Mail, Contacts, Calendars ; select the account on the right-hand side of that screen, select Account, then Advanced, Deleted Mailbox, and under On The Server tap the 'Trash' folder so that it gets a tick against it", but this path is nolonger there. The path you just mentioned is there, but not the ADVANCED path. Maybe I'm just not seeing it.

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Why can I not delete emails from my iPad

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