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HT1320: How to reset iPod

Learn about How to reset iPod

HT1320 my screen shows a red cross in a red circle and the support address! What does this mean?

650 Views 1 Reply Latest reply: Jun 15, 2012 9:23 PM by planb77 RSS
scruffy99 Calculating status...
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Jun 15, 2012 2:50 PM

I am trying to reset my classic.  The apple symbol appears and then a red cross inside a red circle, it just gives the ipod support website address beneath it, but I can't get it to reset by the normal methods.  Any ideas please?

iPod classic, Windows 7

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