My iphone was stolen and i put a lock on it from find my iphone, now that i got it back its says IPHONE IS DISABLED CONNECT TO ITUNES. When i connect it to itunes it says it cant access it because the iphone is locked with a passcode. There is no option to enter a passcode. HELP!
iMac, Mac OS X (10.7.3)
Slide to unlock. Enter the passcode. Sounds more like you found/stole an iPhone and now you are looking for a way to bypass the 4 digit code.
I cant, it says slide for emergency call
You need to put it into Recovery Mode and then plug into iTunes, Cant remember how to though, google it!
If you're plugging it into the computer you used to sync it with before it was stolen then it has been restored and synced with a different machine by the people who stole it.
ED3K sounds spot on though with the found / stole it bit
@norman_bates Not necessarily, my sister forgot her passcode, when she plugged it into her MBA nothing happened, had to put it into Recovery Mode to 'Unlock It', Anyway this is an extract from the website that helped us;
The proper operating structure of iTunes is to allow connection of the passcode locked iPhone if it has previously been synced with that iTunes on that computer. The reason for this is so that the code can be reset if the owner forgets the lockcode, it also removes the 'iPhone locked out for xx minutes' message too
The only explanation to it is either the OP has re-installed iTunes for some reason or the device itself was never synced to that iTunes, or has been restored by the people who stole it and then they added a lock code
I did all that, it went into recovery mode. Then i went to restore, but when i tried to it wouldnt work. It sais the software update server could not be contacted. Everything is all update to date. It wont restore or update! OMG
I have a mac, Oh Joy! D:
During the update and restore process, iTunes needs to contact Apple. Ensure that your computer has the following ports open and can access these servers:
* Port 80
* Port 443
* phobos.apple.com, albert.apple.com, gs.apple.com
You must also open access to the following VeriSign servers:
* evintl-ocsp.verisign.com
* evsecure-ocsp.verisign.com
OK. What in the world is that?
Make sure you dont have a 3rd party firewall, etc blocking access to itunes. thats all.
Aslo a restart of the phone/computer couldn't hurt
no luck
Follow this then https://developers.google.com/speed/public-dns/docs/using
How to undisable an iPhone after remote lock.
