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HT1119: MacBook, MacBook Pro, MacBook Air: Battery not recognized after being fully drained

Learn about MacBook, MacBook Pro, MacBook Air: Battery not recognized after being fully drained

HT1119 Battery?

356 Views 2 Replies Latest reply: Jun 15, 2012 7:17 PM by tjk RSS
Erikfromaz Calculating status...
Currently Being Moderated
Jun 15, 2012 6:49 PM

I let my new mbp(mid 2012) battery run down. It was on, I walked away for one minute and came back and the mbp was shut down. I plugged in charger and the mbp won't turn on at all. I got it on Tuesday so it is brand new. Any input? Thanks in advance!!

MacBook Pro, Mac OS X (10.7.4)
  • BGreg Level 6 Level 6 (17,500 points)
    Currently Being Moderated
    Jun 15, 2012 6:58 PM (in response to Erikfromaz)

    You have 90 days of Apple phone support, you might use it. In the US it's (800) APL-CARE (800-275-2273), and outside the US here.

  • tjk Level 7 Level 7 (24,130 points)
    Currently Being Moderated
    Jun 15, 2012 7:17 PM (in response to Erikfromaz)

    Hi Erik,

     

    First, hold down the power button for 5-10 seconds to make sure it's shut down, then try to turn it on again. If that doesn't work, disconnect the power adapter from both the MBP and the wall socket, then reconnect and try starting again. If that doesn't work, let it charge a few hours and see if that does it. And then, as mentioned, theres always AppleCare.

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